We have stayed with two others within the group Lord Haldon Exeter( a big disppointment ) and the Rembrandt in Weymouth( which was OK)
But the Royal chase is a huge step up from either of those.
The staff on reception where extremely helpful, so where the restuarant staff.
The quality of the room was like nothing I have found...
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Dear Pastor John Wales,
Thank you for your excellant comments, I think you must be the 1st guest I have known to have visited all 3 of our hotels. Even I have not been able to as yet, visit The Lord Haldon Hotel in Exeter, I hope to next month whilst on a training course, the area looks excellent for...
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The hotel was better than expected, having paid a very small amount for the accommodation I was not expecting too much, however it turned out to be a quiet and comfortable stay in an old hotel. Perhaps in need of a makeover but still adequate.
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Dear John DM,
Thank you for posting your review recently concerning your stay at the Royal Chase Hotel, I am pleased we gave you value for money.
We will this year commence work on the painting of the outside of the building to inkeep with the now lovely tree lined grounds.
New flat screen,freeview tv's have been put into all...
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We stayed at this hotel on New Years Eve and had a brilliant time! We were given room 3 which is a fantastic large room with a fireplace, it had a modern but really homely feel to it. The room was very quiet and clean. The Receptionist was friendly also along with the bar staff. Although we were not joining...
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Dear Ms Bonita,
Thank you for your kind comments posted whilst staying at the Royal Chase Hotel. Your room is situated in the Monastery part of the hotel and has a lot of history along with rooms 1-16, with plans to enlarge Room 2 bathroom.
I hope you had a enjoyable New Year, as the party at the hotel was...
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Having read some of the comments on this hotel I did wonder what my room would be like.
I was given room number 2 a pleasant double room overlooking the road, the double glazing was excellent so no road noise noticed.
The room and bathroom were clean with plenty of cosumables and good quality towls. My only observation was that...
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Dear Mr Rileyman,
Thank you so much for your kind comments concerning your recent stay at the Royal Chase Hotel, we look forward to welcoming you once again in the near future.
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Hotel a bit tired, vbut rooms good and clean. The breakfat was good, if a little pricey. They did have a swimming pool but did not use it. It is very conveniant for Shaftesbury, and hotel staff were helpfull and friendly.
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Dear Andrew,
Thank you for your comments about your recent visit to the Royal Chase Hotel, I am pleased that you enjoyed your stay with us and I will certainly pass on your comments to the team.
When making a booking with us and most other hotels, always ask about the cost of breakfast, as most time bed and breakfast...
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Booked for a weekend away to visit Shaftesbury. We also like a little relaxation, and this was the only hotel in the area advertising a leisure club, which it's web site boasted had been recently re-furbished.
First impressions were good. Nice 'Country House Hotel' appearance with ample car parking. Good size room on the first floor with flat screen TV...
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Dear Valued customer,
Thank you for your comments concerning your stay at the Royal Chase Hotel.
The leisure club has just re-opened, 24/10/11 and we listened to the memebers and guests reports on the fact that the spa pool, steam room were wasting energy so we have reduced the timings on both to accommodate.
I also am not a fan...
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We held our annual Dinner Dance at the Royal Chase for the first time on the 12th November.
I must say the staff were very helpful and friendly and the food was of a very high quality, infact as they were catering for 103 it really was top notch as was breakfast , with no complaints (unlike other hotels we...
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Good Afternoon Doug,
Thank you for for your review and excellant comments which I have spoken to all the staff involved.
I am also pleased to hear that you have booked for next year and with it being your 50th Anniversary, I am hoping that all 33 rooms will be taken and majority refurbished.
I will alos look forward to...
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We booked a weekend offer to visit an area new to us. We arrived quite late but the reception staff were extremely pleasant and helpful. Our room, on the first floor, I think was probably one of the rooms still awaiting refurbishment but was very clean and pleasant. We had a drink in the bar which has potential but is...
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Dear Sir/Madam
Thank you for your comments concerning your stay at The Royal Chase Hotel, I am sorry to hear of your problems and I had hoped moving you to a larger room would have made your stay more enjoyable.
The problems you have mentioned have been investigated and are due for repair this week as apparently it has been...
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We stayed for two nights recently. Having read previous negative reviews we were pleasently suprised by the standard of this hotel which is under new management. Our first floor room was large and aduquately furnished with a large comfortable bed and a clean bathroom . Breakfast was served in a pleasant room and was freshly cooked and of good quality....
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Dear Mr John G,
Thank you for your comments concerning your stay at the Royal Chase Hotel.
The problems you have mentioned are being looked into but would like to know who the bossy receptionist was?
The pool was reopened 3 days earlier with the owners helping with the final clean and staff from one of our sister hotel, The...
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We only stayed one night, thank god! Our room was very tired indeed, the bed was hard, the window would not shut properly so not very secure as it was on the ground floor, it was freezing cold, the bathroom was like a service station style sink, and the worst part? All 3 of us were bitten by something in...
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Dear Silver 77,
Thank you for your comments on your stay with us in June 2011.
Having only just started at The Royal Chase Hotel, I am pleased to find that your comments have been listened to by the owners, as Room 30 has been refurbished to a high standard and is part of a refurbishing programme which includes the...
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