Was a little worried after reading a review that it was up a hill a good walk away, not to worry though it was about 2minutes from the B I C which was great after a night there. The hotel was maybe a little worn in places but staff very friendly & helpful. We stayed in room 114 which was... More

I was surprised to see several critical reviews of this hotel, and a little worried. No need to worry, though - it's not new, and there are signs of age in places, but the basics are fine, everything works, the location is perfect for events at the BIC, and the staff are friendly and helpful. I was with a group... More

Stayed here two nights for a convention at the BIC, a few minutes' hilly walk away. Charming receptionist, excellent Full English breakfast served as a buffet by a waitress who didn't scowl if you wanted extra (delicious) bacon. The restaurant manager was gruff but the other staff pleasant enough. Coffee was dreadful - why do they serve this muck? Evening... More

I've had two stays here now in three years and would recommend it. I would say this is a good place to stay and for me, this was just right. I was not looking for a luxury hotel and we didn't pay for a luxury hotel. The rooms maybe need a quick decorating refresh, but it is clean, warm and... More

If you are seeking 5 star luxury then this isn’t the hotel for you. However, its location is great for people on business in town especially if you are at the BIC as it is only a very short (but steep) walk to the conference centre. The rooms are a tiny bit shabby, but the bed in mine was comfortable... More

Our room was large but could have benefitted from some re-decoration. However the bathroom was fine, the bed linen was good and the towels soft. Mattress bit hard for my liking. We were part of a large group attending an event at the convention centre so it was good to be able to walk there within a few minutes. For... More

Clean, Convenient and Adequate. - I was in Bournemouth attending an event at the convention centre. Location was steps away from the convention centre. - I was in the Trouville Lodge which was very "heritage" like. - The only thing I did not like was having to carry my bags up the long steep stairs (38 stairs to be exact)...... More

The title reflects the experience more than safety. Pretty bad - cold, old and gloomy. The decor is very very old. The walls are torn so is almost every surface. It is more of a council house then hotel. The food and coffee also. So avoid is possible

The website for this hotel obviously shows it in the best light but "Looks can be deceiving".Many areas of the building are dated and quite tatty around the edges. We could hardly fit our yale key into the lock on our door ,the shower dripped when hot and only came up to a decent spray with the cold tap,the heating... More