We stayed at the Ullswater for their twixmas break last week and really enjoyed our stay. Could do with a bit of updating as it seems to be in a seventies time warp and I think because of this it appeals to the older clientele. To keep it simple, great room, great location, lovely food and lovely friendly staff, We'd...
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We spent four nights over Christmas as part of a coach party. We had full board and many extras including nightly entertainment, a visit to the local pantomime and a mystery drive around the Purbeck Hills. There was some spare time to visit the nearby beach and Bournemouth shops. The food was fantastic! Full breakfast every day and lunch and...
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If you want a hotel that offers- poor communication regarding overbooking (without any apology) and general unhelpfulness, then this is the hotel for you. We travelled many miles only to be told that we were to be moved to another hotel as the Ullswater was closed on the following Monday! Parking was diabolical with a coach parked right across car...
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Having just taken a coach party too this hotel for a tinsel and turkey break, we had a great time. Friendly staff, good food and clean. We enjoyed it that much that we booking for next year.
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Many thanks for your kind words.
Its good to hear you all had such a good time, which makes our work more enjoyable.
The three items you mention: staff friendliness, good food and cleanliness are , in fact , the things we strive to achieve as we believe these are the most important.
We look forward to welcoming you back!
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with a party of 34 coach passengers the hotel could maybe modernised a little i/e televisions could do with upgrading but on the plus side the hotel is very clean and the meals were absolutely spot on the management and staff especially the restuarant staff were very efficiant and obliging we stayed for 3 nights but would have been very...
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Many thanks for your praise of our food, cleanliness and staff friendliness-things people often mention.
All televisions are being replaced during our January closure for ongoing refurbs and general decorating which -we are often told -is much better than most places
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We stayed four nights in October,the rooms were spacious and clean,the staff were very friendly and the food was very good with a wide selection.We will not hesitate to go again.
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second visit absolutely fantastic food is amazing can't wait for next murder mystery wk end restaurant staff brilliant
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Hotel is very nice, although parking for buses and cars must be a driver's nightmare. Staff very good, especially the restaurant and cleaning staff (and there aren't many of them!). Rooms good and very clean. Showers could do with a drop more water coming out of them! Food was fairly good the first night but got worse as the week...
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I stayed here on the 9th-10th September. The reception staff were welcoming and friendly and the rooms were OK. They were dated and could possibly do with a revamp. However they were clean and serviceable. Breakfast was OK. The sausages tasted quite nice and we got our food fairly quickly. Could have done with larger glasses for the fruit juice...
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The best thing is the fact that it's only a few minutes to the beach.
There is by far not enough parking space in front of the hotel and parking can become difficult in that area. The elevator only worked once, the other times it stood on some other floors with a door not properly closed (not the fault of...
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