Graham and his team made our family Christmas complete. From entering reception at the start of our stay to our last day we found the team eager to make our Christmas break as enjoyable as possible. We would recommend for all ages as our party ranged from 15 to 64 and we have all agreed that we would love to...
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Thank you for your kind comments on tripadvisor. We were pleased with the response from our guests over Christmas and we will be making sure next year is even better! I hope you will be able to come along to the party! Kind regards. Graham
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We've stayed at many hotels in Bournemouth over the years and of them all, the Elstead has to be the best. The hotel itself was welcoming and our room was large and clean.
The meals were excellent - especially dinner. Beautifully cooked, hot and generous portions.
This was a friendly hotel and we are looking forward to returning.
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Thank you for your comments on Tripadvisor. It is great to receive good feedback and we look forward to welcome you back on your return stay. Kind regards Graham
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Visiting my daughter. son in law and grandchildren in Poole, too noisy and busy to stay with them after a long flight so booked this hotel online. I arrived from Heathrow at 8am expecting to be advised that check in would be 3pm. To the contrary, shown to a lovely room immediately, had a great breakfast and a nap before...
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Thank you for your kind comments and we are pleased that you found the stay to your satisfaction. We look forward to welcoming you back next month to celebrate your granddaughter's 7th birthday.
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We have just returned from the Elstead Hotel today after a three day stay. What a wonderful Hotel. The Room was lovely and spotlessly clean, Staff really welcoming and made our stay so special. The Food well it was first class and the Hotel just wonderful. We felt we really wanted to stay there a few more days as we...
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Thank you for taking the trouble to write on Tripadvisor about your experiences at The Elstead Hotel. All the team are delighted to hear that you enjoyed your stay and it is indeed comforting to get good feedback on their hard work. We look forward to keeping the standards high for your next visit. Graham Phillips
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What a nice suprise , Excellent staff and Brilliant food and very good value for money we only booked three days before based on the reviews and the overall rating but they do not do this Hotel Justice we had a upgrade of room at no extra cost when they say best room available they mean just that we will...
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Thank you for your kind remarks and delighted that you will be visiting us again soon. Regards Graham Phillips
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Even though a valuable member is no longer with you, everything else was to be expected as in previous years,Well done Graham and your staff
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Dear Basman. Thank you for review on Tripadvisor. As a regular visitor to The Elstead I am delighted that you found the hotel to its usual high standards. We hope to see you back again this Christmas if not before. Graham
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Welcoming staff and a very hard working manager, Graham, ensured our stay over Christmas was thoroughly enjoyable. Good value for money, good food and welcoming entertainment even if I was the fairy!
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Dear TedFeather. thank you for your kind words on tripadvisor and for taking the trouble to post. It was great to see our guests enjoying themselves. All our team worked hard and I am pleased that this has resulted in an enjoyable stay. We sincerely hope to see you again in 2012. Have a great new Year. Graham
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just spent our first chritmas away at the Elstead and have to say it was excellent.The food was superb and graham the manager has a great team working with him. There was something going on at regular intervals during our stay and it felt like home from home. this hotel is worthy of more than 3 stars!!!!
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Dear Barb. Thank you for taking the trouble to post your kind comments. Christmas time kept us all busy but it is worth the effort when we receive great feedback. Have a happy New Year and we hope to see you again next Christmas if not before. Graham
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I stayed at the Elstead from 3rd for three nights with my grown up son, we both had very pleasant rooms,the food was superb at breakfast, and in the bar. The staff were all very attentive especially Heather in reception. I first stayed nearly forty years ago and can truthfully say the good old fashioned service survives, great seeing many...
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Dear Patricia. Thank you for taking the time to post a review. I am delighted that you enjoyed your stay. I have passed your kind comments to Heather and the team and hope to see you again in the New Year
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We stayed for 2 nights last weekend to celebrate my 50th birthday. We had a warm welcome from all the staff, and have no complaints about the way we looked after. The room was quite warm but was easily sorted by opening the window a little. The breakfast was wonderful....everything we needed.....and we had a bar meal on the second...
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Dear Lorraine J. Thank you for your kind comments regarding our teams welcome. They are committed to looking after all our guests and I am delighted this dedication has helped to make sure you had a memorable 50th birthday with us. We hope to welcome you back for your 51st!. Kind regards. Graham
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