A friend and I took up an offer for a spa day at the hotel which included lunch with wine and use of pool, steam room etc. What a lovely hotel, traditional with lovely period features, staff were attentive and friendly and the atmosphere all around was just lovely and welcoming. The log fires were lit which was great as... More

Booked a couple of nights away to take a look at Bournemouth and it surroundings. Chose the N-R as there was a deal on with Tescos...so a cheap weekend away! Hotel is well placed for the town centre, the gardens and the lovely beach. The car parking is a challenge if you have a large car. The underground car park... More

Great Hotel we went on a special deal and it was a 2 night stay. Hotel very traditional with huge chandelier in lounge comfy settee's and open fire so relaxing. We were given a ground floor room which was delightful light and airy with floor length windows door to garden and Patio with table & chairs for two. Bedroom ensuite... More

Stayed 2 nights on the fantastic value Gold Voucher program. Excellent breakfast and evening meal. Clean comfortable room with quality towels , kingsize bed and Moulton Brown hair/bath wash. More

Have just enjoyed another really nice weekend at the Norfolk Royale, 3 bnights @£85/room/night for D, B&B. Did the same thing back in 2008, and my wife & I loved it just as much as last time. All the staff are brilliant, highly professional, friendly and attentive, nice spacious comfy room, and excellent breakfasts and dinners. What's not to like?... More

Having been given inaccurate information from reservations staff that breakfast was included if I booked through a particular on-line facility, I proceeded with the booking at the price shown. The confirmation I received clearly showed that, in fact, breakfast was not included. I phoned the hotel again and spoke to the same staff member who acknowledged her mistake but said... More

very pleasent staff with good service. would love to stay again More

Nice traditional hotel. We stayed for 2 nights between Christmas and New Year. The hotel, rooms and spa areas were well appointed and clean. My partner likes more modern hotels but we booked here on a special offer. We had a room which overlooked a quiet side street. Room was quiet and we were able to use the spa facilities... More

Just stayed for the Christmas break with my parents. Firstly the manager is amazing and has to be one of the nicest people we have had the pleasure of meeting - we dealt with him prior to our arrival and he made sure everything we asked for was in place - he is the "heartbeat" of this hotel. Also the... More