We got a deal from Travel Zoo and bought a voucher for a 1 night stay at the Hallmark Hotel for 1 night bed and breakfast and a glass of wine each with a plate of tapas for 2. The wine was fine and a generous glass, but the tapas was disappointing, hot sausage, bland rice and some cut up... More

Saying thank you for a glorious stay doesn't seem enough. Everything about our stay was beyond perfect. The hotel is lovely. The staff are caring and attentive from reception, bar, restaurant and spa. Everyone was helpful and polite. Our room (108) was stunning and the bed was the most comfortable I have ever slept in so much so I have... More

Just stayed here for 2 nights. The reception & bar are nice, the room was good & the bathroom huge. We were part of a large group, eating on mass & the service was beyond useless, with no one seeming to be in control & failing miserably to look after us. Breakfast was excellent, but the other meals were below... More

I picked this Hallmark Hotel primarily for the facilities and it's location, plus there was a good deal online. I am very glad I did too. My wife and I were treated like royalty, we spent four nights, the first was not good, because of the heat, and road noise with the windows open, but at 1am when it became... More

We have just spent 5 nights at the Hallmark & to say disappointed is mild! We booked through Superbreaks, purely as this was 126.00gbp cheaper than the hotel website & Trivago! Room 71, on the third floor, must be the second sauna in the building as on arrival into the room it was stiffling, so went to open the window,... More

I could have possible had the worse night sleep ever staying at this hotel. First impression when I arrived at the hotel were positive, good service at check-in and the reception area looked nice, but that is where the positives end. Having paid nearly £100 for a nights stay, I was shocked to get into my room and find out... More

We spent last night here. We had previously stayed here when it was the Durley Hall Hotel, the dance floor is now the restaurant. However our dancing days are over, but we enjoyed the swimming pool, Jacuzzi, steam room and sauna. Our room had been modernised to a high standard, and the cotton sheets were of a very good quality.... More

I bought a spa and afternoon tea day for a friend as a treat. It was abysmal to say the least and not in any way worth the money. The spa area was filthy, filthy toilets, cracked and broken laundry basket, towels that I wouldn't use on my dog and were ridiculously small. Uninterested staff, apart from Sarah who was... More

We booked a weekend at the hotel and had a very well deserved break, the staff were excellent and the day porter was superb, very polite and makes excellent manager material. We had some questions and he was a very switched on person who dealt with us in an excellent manor! Well done Robert! This hotel makes a great destination... More