We have just returned from 5 nights at the Hallmark Hotel in Bournemouth and must give credit where it is due. Everything about our stay was above our expectations as we have stayed there every year now for the last 4 years. (there has been a great improvement to the facilities and the quality of the staff since our last... more

my boyfriend and i just recently stayed at the hallmark hotel and really enjoyed our stay the spa, sauna and pool facilities were very relaxing exept for the jacuzzi being freezing cold too cold to be in for more then 5 minutes which was a shame. i would come back to this hotel it was in a nice area 10min... more

When we arrived at the hotel a nice young gentleman from behind reception ran out to look for a parking space for us. There are two medium sized car parks either side of the hotel and parking was not a problem. The reception staff were all very courteous and friendly despite being quite young, which was rather refreshing. The room,... more

we went on a 3 day break over the bank holiday from 30 aug. this was our first time and aware that it had recently been taken over by Hallmark. So as we got a cheaper deal thought it may have some issues that could come with that. But honestly we could not have been more pleased. we wanted a... more

Having read the last few reviews I was slightly hesitant in booking a room in this hotel, but I thoroughly enjoyed my weekend here. We were met by friendly and helpful staff and both rooms booked were a great standard. We had dinner one evening which was very good, breakfast both morning's was excellent with a great selection. more

We had read mixed reviews of this Hotel by decided to be open minded and give it a try, which turned out to be a mistake. I wanted to treat my family so I rang the Hotel earlier in the week and booked an Executive Double. I wanted something more luxurious and bigger than a standard double room , which... more

We have stayed at this hotel for the past 5 years, often coming two or three times each year, and whilst it was a privately run hotel everything about our stays have been first class. Unfortunately for the last two visits we have to say that there is a marked change. We have just returned home after staying at the... more

we saved 2 years for this and the brides name on entering was someone elses name, the staff were told numerous times about the mistake in the end had to remove it ourselves,table service for sit down meal was awful no wine given out, no wedding co-ordinator liked promised, evening buffet chicken uncooked, really horriable experience please dont have a... more

Over the past 20+ years have stayed at this hotel for 1 - 2 weeks every other year with children and grandchildren, so imagine my surprise when I arrived in July to find a major makeover had taken place. I had booked this holiday for 2 weks late last year and was not advised of any changes before I arrived.... more