Hi I seen some of the bad reviews on here an I thought we would give it a go and find out for ourselfs. What a horrible hotel!!!! They turn the heating and hot water off at night. We woke up freezing and was more worried about our young baby as it was freezing. My partner went downstairs no one... More

Attended a New Years Eve Party at the Bourne Hall Hotel... It was absolutely fabulous. Excellent service and an amazing Entertainment..... The entertainment was first class. Wouldn't have expected that for the star rating of this hote. The staff were amazing too. They could not do enough for you. Bring on 2012 New Years Eve Party...... We will be there. More

My boyfriend booked the Bourne Hall for a surprise weekend away, and we left not to impressed. The member of staff sat at reception was not very welcoming, and he was slightly rude. Told us the number of our room but not where the stairs/lift was until we asked. Found our room just outside the lift, and down some little... More

The room in general was old looking and there was loads of broken things such as the shower head, window, toilet roll holder, the tv was old and not digital and was snowy, carpets were dirty and old, the bed was hard, the service from the person from reception was poor parking is limited and you may have your car... More

We were very dubious after reading the shocking reviews this hotel had, but on arrival it really wasn't as bad as we expected. The hotel is very dated, but so are all the cheap hotels in Bournemouth. Our room (313) was ok, it was clean but a bit shabby, the bed was incredibly hard but the room was large enough... More

I stayed here for one night on the 18th Nov 11 and the hotel was a bit dated but otherwise nice. The room was really clean and tidy and the bathroom had been updated. The bed was really comfy and one of the best nights sleep i'd ever had! The only downfall was that it was quite noisy as in... More

Just got back from a hen weekend in Bournemouth where we booked this hotel as part of a package. I felt i should write a review as i think alot on here are very unfair and we were a bit worried after reading them. All 14 ladies in our party were happy with the hotel, lets remember they are a... More

I wish we read the reviews, we stayed on the 27th of August 2011 for 2 nights to enjoy what was to be a memorable bank holiday weekend to see Lee Evans for the second time. Where do I start, on arrival which states clearly rooms to be ready at 2:30 me and my partner turned up at 3 to... More

on booking in for two people, only one of us was on their list. no ground floor room available even though it was booked. had to wait to be found room.When one was found it hadn't been cleaned had to wait around again. Room dated old bedding no safety mat for bath even though notice in bathroom say's to use... More