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Hotel Richmond

27 Croft Road, Torquay TQ2 5UD, England
Hotel amenities
Hotel Richmond
Ranked #82 of 100 hotels in Torquay
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81 reviews from our community

    Trip type
Traveller rating
    18
    21
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    9
    13
Date Rating
Burnham-On-Sea, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 May 2013

Good location. We had a double room which was a reasonable size. We didn't eat there so cant say what that was like. Would of been nice to have a tv in the bar or some background music but overall a pleasant stay.

Was this review helpful? Yes
Gemma A, Manager at Hotel Richmond, responded to this review
13 May 2013

Thank you for your recent review of your stay with us recently. I was pleased to read your constructive comments and have passed these on to Ian and his team who will be pleased to read them. Thank you once again for your custom and we certainly hope you will be back to stay with us again at some point... More

Ebbw Vale, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 7 May 2013

Having checked out some of the reviews for this Hotel I was a little on the apprehensive side arriving. I was pleasantly surprised, managed to get a parking space ( it was early 10am). On arrival our room wasn't ready, but I didn't expect it to be until 2pm. We were asked to leave our luggage and told it was... More

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Gemma A, Manager at Hotel Richmond, responded to this review
13 May 2013

Thank you very much for your recent review of your stay with us. I was pleased to read your positive comments and have passed these on to Ian and his team who will be pleased to read them. We know there are some areas and rooms which need upgrading however we pride ourselves on the level of service provided, which... More

Southern England
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 30 April 2013

Other reviewers advised getting a larger room with a sea view if possible and I totally concur with this. My room was clean and pleasant BUT There was no fire notice on the door,contrary to what it said in the - coffee-stained - hotel guide. There was no marmalade for breakfast on Saturday morning - the waitress said it hadn't... More

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Loughborough, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 29 April 2013

We stayed there for one night last week and although it is a little tired around the edges and not spotlessly clean we were happy. There is a comfortable relaxed atmosphere and the staff were friendly, rooms were a good size with great views and only a short walk from the centre of town. Good value for money.

Was this review helpful? Yes
Gemma A, Manager at Hotel Richmond, responded to this review
30 April 2013

Thank you for your recent review of your stay with us recently. I was pleased to read your positive comments and have passed these on to Helen and her team who will be pleased to read them. We certainly hope you will be back to stay with us again at some point in the future. With Kind Regards More

Plymouth, United Kingdom
1 review
2 of 5 stars Reviewed 22 April 2013

My wife and I have just had a weekend here and we had many issues, to start with, the number of car parking spaces was very dissapointing, if you are unlucky enough not to get one, which we weren't, you are advised to park on the road outside, but be aware, two cars where broken into on the Saturday night,... More

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Gemma A, Manager at Hotel Richmond, responded to this review
30 April 2013

Thank you for your recent review of your stay with us recently. I was very sorry to read your comments and in particular, the comments relating to the cleanliness of your room. This has clearly not reached our usual standards and as such I must apologise. We have taken steps to address this by ensuring that the housekeeping teams were... More

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Bristol, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 22 March 2013

Had a one nights stay....please be wary...rooms clean, 1950's decor, not retro, just very dated. Staff friendly enough but felt even they were embarrassed by their surroundings. Ok at a very cheap price...pool murky and poolside area filthy....bar prices extortionate for the place....breakfast basic but adequate. Parking difficult. Enjoy!!!!

Was this review helpful? Yes 2
Andrew P, Hotel Group Operations Manager at Hotel Richmond, responded to this review
25 March 2013

Thank you for your recent review I was disapointed to read your comments and will investigate the points raised. We know we have some slightly dated rooms but the majority are very good. I will also check while the pool is murky as this should not be the case. My sincere apologies if we did not meet with your expectations... More

Yeovil, United Kingdom
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 18 March 2013

LOCATION 10 min walk to the town centre,15 min walk to the harbour/sea..free car parking at the hotel,but it is limited,my room was a good size,decor was dated..The price i paid overall good value..The reception staff were friendly/helpful

Was this review helpful? Yes
Andrew P, Hotel Group Operations Manager at Hotel Richmond, responded to this review
20 March 2013

Many thanks for your positive review. I will pass this on to my GM and his team who will be pleased to read your feedback. Once again, many thanks Kind regards More

Newport, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 25 February 2013

Stayed here with my Partner in August last year. Hotel was lovely, clean and very spacious. En-Suite was clean and well kept. Room was nicely decorated and quite large with clean bedding and tea making facilities. I had breakfast on the first morning which was nice. I missed breakfast the second morning but my partner went down, unfortunately he wasn't... More

Was this review helpful? Yes
See 3 more reviews by Deej188 for Torquay
Andrew P, Hotel Group Operations Manager at Hotel Richmond, responded to this review
28 February 2013

Thank you for your recent review. I will pass this on to management and team who will be very plerased to hear your comments. Once again many thanks Kind regards More

Essex
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 December 2012

Spent a very pleasant 'Turkey & Tinsel' weekend with two friends at the Hotel Richmond. The holiday was booked by Diamond Holidays. The Hotel is conviently situated a short distance from the main town and harbour, although might be a difficult walk for elderly or disabled people because it is situated in a very high area of the town. The... More

Was this review helpful? Yes 3
Gemma A, Manager at Hotel Richmond, responded to this review
21 December 2012

Thank you for your feedback and your kind words regarding the staff at the hotel. I am really pleased that your enjoyed your holiday and we will look forward to welcoming you again in the future. More

Taunton, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 November 2012

My partner and myself booked the hotel at the last minute. The staff were more then helpful and when we arrived took us to our room. The bedding was clean and view across the bay amazing. I believe our room had been refurbished recently. We stayed in room 37. The only problem was at breakfast. We we asked our breakfast... More

Was this review helpful? Yes 1
Gemma A, Manager at Hotel Richmond, responded to this review
12 December 2012

Thank you for your comments regarding the hotel. The view is excellent. I take on board your comments regarding the speediness of the breakfast. We look forward to welcoming you again. More

 
 
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Additional Information about Hotel Richmond

Also Known As:
Richmond Hotel Torquay
Hotel Richmond Torquay, Devon
Address: 27 Croft Road, Torquay TQ2 5UD, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #82 of 100 hotels in Torquay
Price range (per night): ₹ 3,938 - 7,439
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Hotel Richmond
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