We Stayed at the Palace Hotel On 6th November. On arrival and at breakfast the following day we found the staff to be very polite and helpfull. The room though was very dated. One of the windows would not close properly and had obviously been like this for some time. The tea and coffee making facilities were on a narrow... more

Young children are simply not welcome at this hotel. For example, our fault, but we did not notice in the adverts that children, 6 and under, are not allowed in the dining room. We showed up with a baby and 4 year old (and 7 year old), and had to persuade the hotel staff that they needed to eat with... more

My wife and i stayed at the Palace Hotel on the 12th September this year. It was our first wedding anniversary so i wanted to take the wife somewhere a bit plush for the night. Upon arrival we just about managed to park in the car park as it was almost full. This was not helped by the fact that... more

In the resturant, the service was very good with only one let down with the waitress having left the cooked breakfast too long under the heaters used to keep it warm which resulted in the tomatoes being burnt. Dinner consisted of four courses followed by coffee in the lounge. There was no cheese and biscuits. Food in general was excellent,... more

We've been to the Palace more times than I can remember since 1985 but this will probably be the last time we go. Gradually, over the years, standards have fallen. This time, we were allocated a room where the loo was dirty (with a build up of wee on the outside of the bowl and round the rim that hadn't... more

If you like something with a bit of old fashioned style then this is for you. The Hotel is about 5 mins drive from town centre in a upmarket residential area, no B&Bs etc just 1 other Hotel. The food is fantastic, the service impeccable, the staff friendly, superb leisure facilities, inc small playground for children (any there were well... more

We booked our holiday through late rooms about a week before we were due to travel, and so i suppose we should not have expected the best, however as the rate paid was only around £50 short of the usual rate charged by the hotel, we have been left wondering whether we got discount service, or if this was in... more

returned from 3 night stay with 3 teenage boys ,fab facillities rained one day all day but plenty to do in hotel,food is lovely excellent service couldnt do enough for you,alcohol was expensive rooms could do with up grading and maybe some entertainment at night, saying that i would return ,overall charming hotel felt like i had gone back in... more

An impressive large hotel with beautiful gardens, excellent service and excellent menu. Family room with connecting door was a bit small to what we are used to. Next time, would book two large rooms. Entertainment by band or singer was enjoyable but no disco for young children. Town centre was about 5 minute taxi ride, we couldn't walk it but... more