Have just returned from a Winter warmer weekend at the Grand. We had a really good time despite experiencing some of the worst weather of the year. The staff were extremely pleasant and helpful. The food at dinner was excellent and the breakfast buffet very well stocked. Unfortunately the cooked breakfast items tended to be a bit overcooked & not... more

the only problem was the swimming pool and fitness centre was closed for refurbishment and we were not told when we booked we are returning in january i t was a very enjoyable stay would reccomend this hotel more

we have just returned from a 5 day break at the grand we booked the BB and Evening Meal winter warmer. Upon arriving at the hotel we were greeted by a very friendly receptionist who quickly checked us in, the only gripe was that the leisure facilities were unavailable due to upgrading the facilities, it would have been nice to... more

Stayed at The Grand Half Term Week and I can't believe some of the reviews. We had a super time, we did have a room change but that was absolutely no trouble whatsoever. Yes the hotel was warm, so what!! I would rather be warm than cold, and believe me we have stayed in other hotels and it has been... more

Looking forward to a half term break ,reception staff were quick and effecient sorting out our car parking in their own garage with parking permits,if needed for the car park across the way. The evening menu gave a great selection of excellent quality starters ,main courses and desserts complimented by a selection of wines ,the menu changed on daily basis... more

Just returned from three days at the Grand. The weather for October was very mild but the hotel were unable to cool the rooms. The pipes were hot even though the radiators were off. We had a room in a turret (326) which had plenty of windows but when we opened them the traffic noise was very bad. There was... more

Stayed here on a special deal (2 nights for the price of 1) so quite happy with price paid, but would not have been terribly happy if we had paid full price. Room fine - fairly big and clean, and turndown service in the evening was a very nice touch. Reception staff very efficient but service on first morning at... more

This is not a 4 star hotel. Pool dark and dingy with too much chlorine. decor - tired. Food in Compass Bar very poor indeed. more

Just had a Two night stay at the Grand. We were expecting to have a relaxing stay around the pool,not so,the changing rooms were dirty and the ladies were worse, according to my wife,very smelly and dirty floor.very disappointed!!! and only used it Once. We booked dinner for 7.15,still there at 9.30PM waiting for our dessert!!!when it did arrive it... more