i booked a double room at the imperial for two nights through their website for bargain price of £94. the reception and communual areas were very grand and spotlessly clean, our room was beautifully decorated and spotless and although the bathroom was clean it could have done with being updated. my only real critiscism of the imperial would be the... more

We stayed here about five years ago when the Imperial was part of the Paramount group. We complained at the time because our room had stains on the wall and on the carpet. Having heard that Barcelo had spent £2m on a re-fit we booked a Premiun room (at £309 for 2 nights) and, to our horror, were shown to... more

The website makes it look so fantastic, but it really is very tatty now. Cannot fault the views from our suite, but as for the hotel it just needs to be redecorated, Some areas have peeling paint from damp patches. The changing rooms for the pool are not clean and pretty skanky. Like another reviewer has said, they charge you... more

I have been coming to the Imperial for nearly thirty years; ever since I lived in Torquay as a boy and used to come here swimming in the summer. For most of that time, each visit was a little worse and a little sadder than the one before. I agree with some of the commenters here that the hotel has... more

Just returned from a two night stay with my partner and two teenagers. The hotel is in a great location and our deluxe room was excellent, well appointed, roomy and a wonderful sea view. But, oh dear, the rest of the hotel is really struggling... Breakfast on the first day was taken in a sea of dirty uncleared tables which... more

Having stayed at The Imperial many times as a young child and, four years ago with family, I was enormously disappinted to find what was once an amazingly welcoming, warm and traditional hotel is now a shadow of its former self. The furnishings used to be grand and magnificent, shiny and well cared for. Sadly much of this furniture has... more

Stayed here a few times many years ago and I don't think anything has been done since, which is a great shame as the building itself and the location and views are superb. They also charge £7 a day car parking for residents! Out of season and when the car park wasn't even half full is really penny pinching and... more

I had a really lovely stay at the Imperial and....we also had excellent weather! Everything about the hotel was fine. The location perfect,the room was lovely- a twin deluxe sea view. The balconies are really large and the views are wonderful. All in all I could not fault this hotel,and the staff were extremely helpful and friendly which is not... more

Lovely hotel, bedrooms and bathrooms a little dated, dining room lovely with view across the bay. Our deal included dinner on first night (£29 per person) We chose to pay supplement for steak etc. and had wine. We had to sign the bill although we said it was included in the price of the deal. At check out they tried... more