The Imperial is a wonderful place. Perched on the cliffs overlooking Torbay, it is a real gem. Yes, it has an element of 'faded glory' about it, it must have been exceptional during its heyday, but it still impresses. An email ahead the day before secured a complimentary upgrade to a suite, which was a real treat. The food as... More

This is one of the best UK hotels we have visited. The Staff are accommodating/receptive, and more than willing to assist. The accommodation is First Class, with a style that will be appreciated. I am more than happy to recommend this hotel. More

This hotel has a lovely reception,bar and restaurant and ballroom, where we had a dinner/dance with a meal for about 200 people, the meal we had was very nice although a lot of peoples food was cold. Our room had 2 bedrooms which was great although we didn't need the 2nd bedroom, lovely big comfy bed, nice tv and view... More

As a tour coach driver I stay at hotels all over Britain and Northern Europe. Although Torquay is not one of my favourite destinations, I was very impressed with the staff, quality of food, room size, cleanliness and location of the hotel. We arrived with 3 coaches and 140+ guests who were checked in very quickly and efficiently. There were... More

This hotel is in a great location but unfortunately needs some TLC and some friendly staff. On arrival we were gobsmaked to find we had to pay £7.00 per night to park our car which in my mind is extortionate and should be flagged up when you book. The changing rooms in leisure are awful in need of a complete... More

We went out of season (Nov) when the hotel wasn't fully booked. Having previously joined the Barcelo Leisurebreaks club for £20 (for life) we were entitled to an upgrade if available, late checkout and free newspapers. I had booked a double deluxe room DBB and when checking in asked if the upgrade was available. We got a suite. A suite... More

Well what can I say.. Except total rubbish.. Checking was good no complaints there. Asked for a sea view no problem. Got to our room and bang total dump. Ripped wall paper, curtains and carpets. Mould in bathroom, cobwebs everywhere... Horrible.. First nights dinner was included this was an ok standard but nothing special.. Next day at breakfast we arrived... More

Due to a mix up with our stay at Barcelo, Edinburgh, we were given a free stay at the Barcelo, Torquay Our room turned out to be a suite with a fantastic sea view. Breakfast was overwhelming with choice and staff were excellent all round. Well done to the manager in Edinburgh and thank you for a wonderful weekend. Superb... More

Undoubtedly the best thing about this hotel is the stunning views across the entire bay. We entered our room after a friendly and efficient check-in and were taken back by the absolute beauty of the sea. When they say sea view they mean it! The rooms are a little out-dated and the carpets could do with being updated but all... More