This Hotel is just brilliant. I turned up here after the Guest house that i had booked lied about there access. Being disabled in an electric chair i need access but there was none despite being told there was. With the real possibility of having to cancel my short break away I turned up at the Heritage. The staff were... More

I stayed in room 17, The Balmoral suite. £50/night b&b . Room was excellent, very good views across Torbay. The bar and restuarant were good, reasonable choice of food, and the portions very good. Staff were friendly and helpful. The only thing that needed doing was the bathroom. It was clean and functional but a little dated. More

the heritage hotel is brilliant! the staff are a delight, they are so friendly and interact with all people using the hotel for accomidation. the boss and ower are lovely and are so lovely to have a chat to, but still remain professional at all times and are completely in control over thier business. as a young adult i completely... More

We stayed at The Heritage for one night to break up the drive on our way to Cornwall. It was great for us, we stayed on a Tuesday night, Torquay harbour was quiet so it was good to have a a lively bar at the hotel with a good outside seating area with views over the sea. The pub food... More

We are a couple in our early 60's, when we arrived all looked good, super room with view, warm welcome, everything looked great. However if you have difficulty with stairs, strongly advise, No. The door was hard to lock, when we did, felt very unsafe!! The worst though was, all the guests and staff weren't over 30 and I felt... More

Didn't stay here, so can't comment on the accomodation, but we ate here twice whilst staying in Torquay on holiday. Food was excellent, and really good value. Bar prices were reasonable too, but my complaint about the bar is that they have loads of special offers (two for one, etc), but they don't tell you about them. I bought quite... More

The fabric of the hotel has been allowed to deteriorate which is a pity as it is apparent that it was once a nice building, with decent rooms. The breakfast on the first morning was excellent as there were only half a dozen guests staying on the Friday night, Sunday morning’s breakfast was okay but when we sat down to... More

This is the second time I have stayed here the first time was on my own in the summer, I thought it was ideal so stayed at the hotel in October half term with my children (8 and 4) it was a perfect base for us to explore the local area for a couple of nights. I picked this hotel... More

All the staff were very welcoming, friendly and informative. The room was spacious, clean and comfortable with lovely sea view and in a good location being close to all amenities. The added bonus was the indoor pool which was most welcome after plenty of walking. There was some disturbance from other guests due to the age of the building but... More