If this hotel has been refurbished and improved I hate to think what it was like before as it still needs a lot more updating even the staff thinks it still needs updating a lot. We were in a twin room and the lino in the bathroom was cracked, the shower was not very good, there was tiling over the... More

I just stayed one night, good clean room and bathroom, comfortable bed, full freeview telly, very good breakfast, staff helpful and professional. More

Arrived in the evening before a business meeting the following day. It was about 1:30 am and I was locked out as I had left my card key in the room. Went to reception, there was nobody there. Went in and out of the premises without any alarm being raised.Went behind the counter to find a contact number to ring... More

Since my last visit the rooms have been refurbished and now have a much more modern clean appearance. The hotel has an air of having seen better days but clearly a lot of money has been spent modernising the rooms, entrance to the hotel and room is now by electronic smart card. My room was comfortable with a new TV,... More

Close to the main Rail station. Bar still open when I arrived, good news. Directed to follow signs to find room. Tiny single room, old but clean. Water hot but shower very small, fan noisey and fell down stair from shower room but landed on bed. Mattress was lumpy, duvet was heavy, bottom sheet didn't fit--sleep difficult. TV (flatscreen) good... More

Popped in for a ploughman's and a pint at 2.35pm after a long train journey to be told that lunch finished at 2.30pm! What a jobs worth. Will not be trying again. More

My wife and I stayed in Exeter for a night this weekend just gone. I didn't smell any of the stale beer other people have written about, but it did take a while for us to get served at the bar. We had a pub dinner - fish and chips for me, gammon and chips for her - and it... More

Stayed here a couple of times, but only because of the price - and a false economy as there are much better places in Exeter, and they don't have the lingering beer smell from the carpets Needed somewhere urgently yesterday when en-route on the motorway (so couldn't give my card number) but, although I had stayed there before, they wouldn't... More

Certainly won't stay there again! Went to reception to say about cracked sink, and ask for a plug (!!) Anyone would think I'd asked for a trip to the moon! Needless to say, although I was there for two nights, I never did get a plug for the washbasin! In the bar, when the card machine was faulty, I was... More