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Travelodge Exeter M5

Moto Service Area, M5 Motorway | Sandygate, EX2 7HF, England
Hotel amenities
Travelodge Exeter M5
Ranked #23 of 27 hotels in Exeter
2.5 of 5 stars 75 Reviews
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75 reviews from our community

    Trip type
Traveller rating
    3
    8
    29
    18
    17
Date Rating
N.London
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 24 May 2012 NEW

Oh dear Travelodge - you used to be our destination of choice but now we prefer the Premier Inn. I wouldn't say it was awful, but like some other recent reviews, agree it just needs sprucing up and modernising. In spite of being in what would appear to be the middle of a traffic island as you pull into the... More

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Harlow, Essex
Contributor
18 reviews 18 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 15 May 2012

The room was extreemly shabby, and it needed urgent decorating. It was in a central location for what we wanted, but would not go there again unless there was nothing else. More

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Travelodge UK, Guest Relations Manager at Travelodge Exeter M5, responded to this review
25 May 2012

Dear Glynis C, Thank you for your feedback. I am sorry to hear you have cause for complaint, and that your stay did not meet with your expectations on this occasion. Your valuable comments will be used to support any improvements which may be required at this hotel. In addition, we would like to fully investigate your concerns. To assist... More

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Oxford
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 15 May 2012

We stayed here (2 adults, 2 children - aged 2 and 6) for one night, and I am very glad it was only for one night! The whole travelodge needs a refurb - black mould on the windows (and wood cracking), filthy carpets (my youngest found something that looked like rabbit droppings under the sofa), dirty bathroom, the list could... More

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Travelodge UK, Guest Relations Manager at Travelodge Exeter M5, responded to this review
17 May 2012

Dear OneSillyPirate, Thank you for your feedback. I am sorry to hear you have cause for complaint, and that your stay did not meet with your expectations on this occasion. Your valuable comments will be used to support any improvements which may be required at this hotel. In addition, we would like to fully investigate your concerns. To assist us... More

Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 29 April 2012
1
person found this review helpful

We spent two nights for a stag party. The Travelodge was fine for the price, not the cleanest place on Earth but served it's purpose and the staff were very friendly and helpful. More

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Glasgow, United Kingdom
Senior Contributor
26 reviews 26 reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 18 April 2012
3
people found this review helpful

The hotel is conveniently located for us when we visit relatives in the area, so we have stayed there several times in the past couple of years. The reception staff are always polite and very helpful, and are a credit to the place. However, the rooms are starting to look shabby and tired and have some real (if minor) defects,... More

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London
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 17 April 2012

Having read the other reviews, I would like to say that my stay at the Exeter Travelodge was not bad at all. It is a very busy one, but the mature female on reception was very efficient and friendly. It is located at the services which can be a bonus as there are lots of opportunities to buy food/drinks etc.... More

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Gloucestershire, England
Top Contributor
101 reviews 101 reviews
Reviews in 76 cities Reviews in 76 cities
214 helpful votes 214 helpful votes
2 of 5 stars Reviewed 12 April 2012
1
person found this review helpful

When booking a Travelodge, it would be unreasonable to expect anything much more than a clean and tidy room for the night. A good job, then, that my expectations weren't any higher than that. But did I expect three drill holes in the wall where the bedside table should have been? Was it unreasonable to be disappointed that the curtains... More

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Travelodge UK, Guest Relations Manager at Travelodge Exeter M5, responded to this review
16 April 2012

Dear elegantraveller, Thank you for your post. We aim to provide a high level of service at all times, and I am sorry to learn of your disappointment on this occasion. Your feedback is important to us, and we would like to fully investigate your concerns. To assist us with this, please can you visit our main Travelodge website and... More

nottingham
1 review
1 of 5 stars Reviewed 6 April 2012

The room felt unclean, stains on carpets and on sofa bed. Odd handles on furniture etc. Expectations weren't high to begin with, but this surpassed them in terms of the s**t factor. Bed was clean, mattress was new and comfy. This hotel needs to be burnt down or completely renovated. We would not stay there again. Stayed at two other... More

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Travelodge UK, Guest Relations Manager at Travelodge Exeter M5, responded to this review
10 April 2012

Dear grahame e, Thank you for your post. I am sorry to hear you have cause for complaint, and that your stay did not meet with your expectations on this occasion. Your feedback is important to us, and we would like to fully investigate your concerns. To assist us with this, please can you visit our main Travelodge website and... More

hampshire
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 19 March 2012

The room was large and only £23 but I think that's the only positive points. Old, worn, dirty, mouldy, cracked, mattress sagged severely in the middle. Wouldn't recommend More

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Travelodge UK, Guest Relations Manager at Travelodge Exeter M5, responded to this review
22 March 2012

Dear cat89Hampshire, Thank you for your feedback. I am sorry to hear you have cause for complaint, and that your stay did not meet with your expectations on this occasion. Your valuable comments will be used to support any improvements which may be required at this hotel. In addition, we would like to fully investigate your concerns. To assist us... More

St Austell, Cornwall
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 March 2012

Stayed here when we went to watch the darts. Does everything a Travelodge does, had friendly helpful staff, and unlike a lot of places didnt have a problem with 100 people arriving during the day and then all returning at 11.30 at night drunk! What more you want for £30 per person I dont know More

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Additional Information about Travelodge Exeter M5

  • Travelodge Exeter
  • Travel Lodge Exeter
  • Forte Exeter
  • Exeter Travel Lodge
  • Exeter Forte
  • Exeter Travelodge
Address: Moto Service Area, M5 Motorway | Sandygate, EX2 7HF, England
Price range (per night):* INR5,517 - 7,356

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Travelodge Exeter M5
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