On arriving our room wasn't ready and we had to wait until 2 in the afternoon before we could get in it. The receptionist was rude and very unhelpful. Our key card didn't work. The bathroom was dirty and the door wouldn't shut properly. The sheets on the bed were very scratchy. Don't get a room on the A550 side...
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our daughter booked this as a surprise break...and what a surprise we got! Room was comfortable and bigger than expected, with a seperate dressing room too! Restaurant food well presented and tasty at reasonable prices. The swimming pool is just the right size for a swim before dinner and then into the jaccuzzi. A great steam room and sauna which...
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Thank you for your review of your recent stay with us at Days Hotel Chester North. I am delighted to read that you enjoyed your stay with us and that you made full use of our leisure club aswell as our restaurant.
We value your comments greatly and I look forward to welcoming you back to the hotel in the...
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What a lovely clean bolt hole!...restaurant food was fantastic!!!!....3 nights for £100.00 couldn't go wrong!!..... A *
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Thank you for taking the time to review us on Tripadvisor. I am delighted to read that you enjoyed your stay with us and that you felt our food was 'fantastic'.
We really do appreciate you taking the time to post your comments and i hope to welocme you back to Days Hotel in the near future.
Many thanks
Matt...
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It's a bit difficult to review this hotel. On one hand it's a very nice hotel with spa facilties and the rooms are fine. It's just off the A550 whihc makes it convenient to get to Chester/North Wales/Liverpool.
However, i can only base my review on the experience we had.
We had a room on the A550 side of the...
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Thank you for taking to the time to pass on your comments about our hotel. We really appreciate your feedback, positive and negative, so that we can improve on our service and product.
Thank you once again for your feedback and I hope to welcome you back in the near future.
Matt Knight
General Manager
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Arrived at the Hotel, almost 2am, the night porter quickly and smoothly checked me in. The room was fairly okay, but lacked a little atmosphere. The wifi was brilliant, very fast and my mack quickly connected to it. The bed was very comfortable, and the bathroom was nice, however, I did notice that the shower was an electric shower, a...
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Thank you for taking the time to review our hotel on Tripadvisor. Feedback is always welcomed and thank you for your comments, both positive and negative. I am sorry to read that your stay was marred by some other guests, we do try to ensure this is never the case, but clearly we have been unable to prevent this on...
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Attended a friends wedding here at the wkend, service was first class, Imperial suite impressive. Resident DJ perfect , staff very friendly / helpful, food was amazing / plentiful, Bar staff excellent, Rooms comfortable. well done Mark ( mgr ) and the team.
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Thank you for taking the time to review our hotel on Tripadvisor. I am delighted to read that you enjoyed your stay with us and that you enjoyed your friends wedding.
I hope to welcome you back in the near future
Matt Knight
General Manager
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We had an offer of a good deal on a night's stay here, room only basis.
Reception staff very nice, asked for a quiet room, we were given one facing the outside of the pool, with A55 behond this. Heard no noice.
Room was quite large & clean, bathroom was nice & clean.
Overall a goods nights stay on the...
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Thank you for taking the time to post your review about our hotel. I am delighted to read that you enjoyed your stay and that you would return again in the future.
I look forward to welcoming you back
Matt Knight
General Manager
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We booked this hotel on the understanding from the reception staff that it was close to local restaurants and also Chester and its places of interest.
We arrived at the Hotel, check in was no problem, told where our room was. Once we got there and opened the door, shock and disapointment were the ways to describe this room! The...
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I am sorry to read that your brief visit to wasn't as planned. I am disapointed that you were unhappy with the hotel.
I do hope that should you visit Chester again in the future, you would give us an opportunity to restire your faith in our hotel and that you would consider staying with us again.
Kind regards
Matt...
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Stayed on business trip (2nd visit) -staff very friendly and helpful. All meals very good. Room very clean on both occasions. Gym and swimming pool free to residents. Also available (at cost) a fish pedicure!!. Plenty of car park spaces. Bus stop across road - very handy for Chester City Centre.
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Thank you for taking the time to review our hotel on TripAdvisor. I am delighted to read that you found our staff very friendly and helpful and that you enjoyed your food here.
I do hope you would consider using us again in the future when visiting the area.
Kind regards
Matt Knight
General Manager
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Very pleasant helpful staff. Not a fancy hotel but good value for money. We stayed on a d/b/b basis and fully expected to go elsewhere on the second night however after our first meal we decided that we would be happy to eat there again. Clean and comfortable, some areas (carpets) need upgrading but a great base for Chester and...
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Thank you very much for taking the time to write your review of your recent stay with us at Days Hotel Chester North - The Gateway to Wales.
We do hope to welcome you back to the hotel in the near future.
Kind regards
Matt Knight
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