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All 45 Chester hotels

Doubletree by Hilton Chester

4.0 of 5
Warrington Road | Hoole, Chester CH2 3PD, England
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Doubletree by Hilton Chester
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81%
Ranked #11 of 45 hotels in Chester
Most recent review
4 of 5 stars Reviewed 19 June 2013
JoMcNally73 Chester, United Kingdom
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858 reviews from our community

Traveller rating
    432
    253
    107
    38
    28
See reviews for
Families
110
 
Couples
416
 
Solo
20
 
Business
82
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 19 June 2013 NEW

I recently booked in for a spa day … the spa retreat. The treatment was lovely….. I had the Elemis skin specific facial by Lizzy….. very professional and friendly, cannot fault the treatment at all. The facilities I found to be ok, not necessary a problem with the club itself but there was a group of young lads in the... More

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England
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 18 June 2013 NEW

I stayed here with my fiance and as it was our anniversary we booked the Sunday Romance Package. I just wanted to thank the staff who were all extremely pleasant and helpful. Our spa day was fantastic, room immaculate and service exceptional. I would definetely recommend this hotel and spa to others. We have already talked about returning very soon.... More

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Trauk
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW via mobile

Firstly, I really enjoyed the warmed welcome cookie I was given at check-in! Every member of staff I spoke to was friendly & helpful. My room was nice and clean but I did not enjoy the encrusted dirt on the TV remote control. Other than that there were no problems. Disappointing food options but what I had was fine. The... More

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Kirsty M, Reception at Doubletree by Hilton Chester, responded to this review
17 June 2013

Dear Guest Thank you for writing a review on your recent stay with us here at the DoubleTree Chester. It is a pleasure to read that you enjoyed your stay here with us, especially your welcome with our warm DoubleTree Cookies. I am disappointed to learn of our shortfall in service in relation to your TV remote, we thank you... More

1 review
5 of 5 stars Reviewed 15 June 2013 NEW

My partner had booked a room and meal for my birthday and we were extremely impressed with our stay. Gorgeous and comfortable room, relaxing luxurious spa and fantastic staff!! We were made to feel so welcome - every member of staff we encountered greeted us with a smile and were so friendly and helpful. Can not praise the customer service... More

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Kirsty M, Reception at Doubletree by Hilton Chester, responded to this review
17 June 2013

Dear Guest Thank you for taking the time to share you thoughts with us on your recent stay here at the DoubleTree Chester. It is great to hear that your partner chose to bring you here to celebrate your birthday and that we did not disappoint! Your positive comments regarding our staff are greatly appreciated and will be relayed to... More

Gloucester, United Kingdom
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

Stayed here in June for business, room was very good and spacious. Staff friendly at check in, restaurant was great - will stay here again. Hotel is situated in a nice set of gardens, it is about 30 mins walk from town centre or 5 mins drive. Great night sleep too.

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Kirsty M, Reception at Doubletree by Hilton Chester, responded to this review
17 June 2013

Dear Guest Thank you for choosing to stay at the DoubleTree on your recent buisness trip to Chester. It is a pleasure to hear that you had a great stay with us, from the moment you checked in, to eating your meal in our restaurant, to a good nights sleep! Your feedback is appreciated and will be passed onto our... More

Macclesfield, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 12 June 2013

Went here with a amazon local deal. What great staff in the spa & a lovely set up they have here. We went up to the spa cafe for some lunch & the staff were very pleasant & couldn't do enough for you & the food we ate was really nice, it wasn't the cheapest but it was good. When... More

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Kirsty M, Reception at Doubletree by Hilton Chester, responded to this review
17 June 2013

Dear Guest Thank you for chosing to come and spend your spa day with us here at the Club and Spa. I am pleased to read that you were able to take advantage of one of our great offers currently available. It is lovely to learn that you were also able to have lunch with us in the Spa Cafe... More

Bangor, United Kingdom
1 review
5 of 5 stars Reviewed 11 June 2013

Me and my partner stayed for one night and had a treatment in the spa, it was a very pleasant experience from start to finish. All the staff were friendly, helpful and showed genuine care and consideration. We had stayed around 2 years ago for a similar trip and were so pleased to find that the high standards throughout the... More

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Kirsty M, Reception at Doubletree by Hilton Chester, responded to this review
17 June 2013

Dear Guest It is a delight to learn that you have returned to stay with us here at the DoubleTree Chester and had another pleasant stay here. I am pleased that you found your full body massage to be an amazing experience, your feedback is valued and will be passed onto our Spa Manager to relay to their team. Thank... More

Redditch, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 11 June 2013

This was a lovely hotel with perfect breakfast providing lots of choice,a relaxing spa which would recommend to go in quieter times of the day as well as a great location. We were checked in quickly and giving lots of advice as well as the welcome cookie! Our only issues were our room had some minor faults that spoiled the... More

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Kirsty M, Reception at Doubletree by Hilton Chester, responded to this review
17 June 2013

Dear Guest Thank your for taking the time to write a review on your recent stay with us here at the DoubleTree Chester. It is a pleasure to read that you were able to enjoy our spa facilities during your stay and that you were welcomed efficiently with your warm DoubleTree Cookies! I am disappointed to learn that your room... More

Washington, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 10 June 2013

One there for one night but could not fault the hotel, all the staff were great, friendly and willing to help. The rooms are very clean, quiet and with everything you need. Spa is fantastic, loads of new equipment in the gym. Breakfast was OK, reasonable selection but the best part is your welcome cookie when you arrive, having been... More

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Kirsty M, Reception at Doubletree by Hilton Chester, responded to this review
17 June 2013

Dear Guest Thank you for writing a review on your recent stay with us. It is lovely to hear that you had an enjoyable time here, and particularly found the spa and gym to be fantastic. Your comments regarding the helfulness of all our staff are greatly received and will be relayed to the team here at the hotel. We... More

Dublin, Ohio
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 9 June 2013

Stayed five nights on business. Easy to find from the M53 with generous car park available. Also has easy access into Chester. Starting with the very friendly reception, every employee from housekeeping to the bar to the restaurants were pleasant and helpful. Appreciated the ironing board/iron to freshen my clothes after a 4,600 mile journey. I've learned that's not always... More

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Kirsty M, Reception at Doubletree by Hilton Chester, responded to this review
10 June 2013

Dear Guest Thank you for choosing to stay with us on your recent business trip to the Chester area. It is a pleasure to read that our location was easy to find and that you were able to take advantage of our complimentary car parking facilities. You comments in relation to all of our staff are valued and will be... More

 
 
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Additional Information about Doubletree by Hilton Chester

Also Known As:
Doubletree By Hilton Chester Hotel
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Chester Hilton International
Doubletree By Hilton Chester Cheshire
Address: Warrington Road | Hoole, Chester CH2 3PD, England
Phone Number:
Region: United Kingdom > England > Cheshire > Chester
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Chester
#4 Luxury Hotels in Chester
#9 Family Hotels in Chester
#10 Romantic Hotels in Chester
Price range (per night): ₹7,790 - ₹13,413
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Set on the outskirts of historic Chester surrounded by twelve acres of landscaped gardens, this elegant hotel provides luxurious accommodation only a few minutes from the city centre. This carefully restored 18th-century manor house beautifully combines the past and the present, offering modern comforts and conveniences with traditional styling and decor. The hotel's outstanding facilities include, Grade II listed conservatory, a stunning Club and Spa and a Marco Pierre White Steakhouse Bar & Grill. ... more   less 
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