I booked a single room at The Eaton Hotel in Chester last Friday and although I was a bit apprehensive given the feedback by other guests, I had chosen the hotel purely based on price so it did not change my plans. When I arrived, Jacqueline on reception was friendly and helpful. The entire check in process took less than... More

Stayed here for one night, had room 11 double room, room was nice and clean, bathroom clean. Bed was lovely with flat screen tv , although could get signal on a few channels, free wifi. Went for a shower in the morning and it didn't work but receptionist have me key for another room to use its shower and it... More

Booked on line , first visit to Chester. Travelled down for a friends 50th party so needed to be close to centre. Location excellent centre less than 10 min walk. Excellent welcome on arrival, staff are lovely. Rooms small, but very clean and comfortable. Bar downstairs, again great friendly staff this is where breakfast is served. Breakfast very good plenty... More

I was very disappointed with this hotel after booking as a surprise for my husbands birthday. When we arrived at the hotel they tried to double charge us after taking payment over the phone. The receptionist was very rude and argued with me for about ten minutes before the manager came over and confirmed we had paid! When we got... More

Had lots of holidays at hotel all ways made welcome by staff good food ,if I had problem they always helped iff possible.Had no problems with rooms.When I first went our room was down stairs were the restrunt is now,hotel has em proved over the years .im booking again soon, looking forward to the food and smiling staff.(you can not... More

This is an excellent budget hotel within 5 minutes of the Shopping Centre in Chester. The rooms are comfortable and this is the only hotel I've been to recently with plenty of storage space for clothes and purchases. The breakfasts are good and hearty and the staff pleasant and helpful.

I stopped at this hotel on the Friday and Saturday 23rd to 24th of march. I was there as part of a Gordon highlander party, on the way down I was having my doubts as I was reading all the hate that this place was getting. now as I hold a high position at Wynyard hall I know a thing... More

We stayed in this hotel 16th March 2013.We had planned to stay in another hotel (The Latymer but iam really glad they lost our booking despite us having a booking ref.) From the moment we enquired the service was very friendly and professional .The premises are clean throughout and the rooms whilst not being the biggest are perfectly adequate ,with... More

on arrival the hotel looked shabby and unattractive. There only appeared to be one member of staff who did have a smile but nothing else to say. The twin room was literally that small that you had to squeeze past eachother to move around. It was an odd shape and to make matters worse the televison was positioned on the... More