There was nobody to let me in when I turned up. I had begun to wonder if I had actually made the booking before the keeper drove up and immediately blamed me for the fact that she had not been there to welcome me upon my arrival, saying that I did not tell her exactly what time I would arrive,... More

we did likes guests in this house. Not very far way from the city center. Nice and warm host and breakfast. I do like the nice duvet and four poster bed, very clean and beautiful,but don't really like the shower room. all in all, it worth the price.

Overall, this was a less than satisfying stay! When I got to my room and unpacked my things, I noticed it was quite cold as the window (skylight type) was open. After trying to close it three or four times, I went downstairs to find the owner. As I couldn't find her it was suggested to me that I ring... More

Omg where do I start? Web described as "boutique style" rooms, the reason why I booked it but this was from the case. I booked for a friend also and was so embarrassed at my choice on arrival. Initially we were put in tiny attic room. We asked to change room in morning and was told by owner, " you're... More

I had read the reviews for this place after I booked so knew what to expect The bed was comfortable and the room was clean. After the first night .the central heating was put on so it was lovely and warm to come.back to after a cold day out, But the decor was very putdated and dingy;: definitely in need... More

I booked this 6 weeks ago,it was cheap and central enough. I had a confirmation email, booked via the tourist board website and they took a deposit witthin 2 days. Upon arrival we were informed there was no room for us, We didn't have a reservation according to the rather abrupt and rude woman, after showing her the reservation and... More

I booked into Brooklands because it was affordable and accessible. However the service was very poor, and I found the staff to be quite impolite and unhelpful. Was also disappointed with the standard of my room- I am a seasoned traveller, but I expect my room to be clean at a very basic level, and I prefer not to find... More

We were initially a bit shocked at the tired condition and decorations when we first got there but decided I give it a go and see how we got on. The room was generally clean, the beds were that little bit too soft as oft they are in these places. The shower and WC were 'interestingly' located in the room... More

This B and B is not good value for money. Rooms are very dated, cramped, and poorly maintained. We had no hot water on arrival. Service was rude and abrupt and a far cry from the friendly B and B service you would expect. Avoid this.