I paid £44 for what was advertised as a "double" room but when I got to my room it was actually bunk beds. Not impressed. The room was a good size but was really shabby and grotty. The worst bit was the communal shower cubicles though, they were bizarre and looked like they'd been installed by the worst kind of... More

Hostel is what u expect. Fairly basic affair. The things that annoyed me the mist were the commercial nature of the hostel trying to charge for anything, lack of plug sockets, small rooms and fairly average showers... but its clean and cheap and close to the station.... nowhere cheaper in Cambridge. More

Stayed here for one night in august 2011 and was disgusted by the night receptionist who was rude,confrontational and aggressive when there was a problem with our booking. Severe lack of customer service and she allowed a very heated situation to develop. I realise you need to have a backbone to man reception at night in a hostel but I... More

Our stay here was comfortable, fun and easy. Although I can understand why this hostel has some negative reviews on here, there is much to recommend about it. Staff: uniformly excellent, welcoming and helpful. It can't be easy to maintain this busy city hostel but they do a great job. The desk staff were quick to help when we asked... More

Although the public areas of the hostel have been upgraded and gave a good initial impression, the state of the bedroom left a lot to be desired. The curtains were hanging off the rail and were very dirty, the ensuite toilet cublicle had no means of ventilation as the window latch was broken and the room generally looked very shabby... More

Extremely poor service - it might sound normal for some people, but I was not even allowed in my family's room for half an hour to repack my suitcase before we were all leaving, without giving me any reason at all. The rooms are also more shabby than in the pictures (although reasonably clean), it is further from the city... More

Not a good experience at all. Room was run down with ripped wall paper and with bunk beds knocking holes in the ceiling. Great view from the top but narrow steep stairs made lugging suitcases a pain. Friendly staff. Hotel easy to find close to railway station but quite a walk into the town. Expensive internet connection. Overall a bit... More

I had a bad YHA experience some 15-20 years ago. But, last year, I stayed at the hostel in Oxford - and it was great! Clean, fresh, ensuite bathrooms. On that basis, I decided to give YHA Cambridge a go. Very disappointed, and poor value, especially as I had paid over £40 for b&b. The reception area was fine, but... More

Me and my friend stayed in the twin room, which we found out to be a bunk bed. When we arrived there it was terribly cold in the room even though the heating was on,( we were told that they had opened the windows to refresh before we arrived). The staff was very nice and they gave us an additional... More