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All 35 Cambridge hotels »

BEST WESTERN Gonville Hotel

3.5 of 5
Gonville Place, Cambridge CB1 1LY, England
Hotel amenities
Ranked #4 of 35 hotels in Cambridge
4.0 of 5 stars 171 Reviews
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171 reviews from our community

What travellers say about this hotel
  • FREE parking(5)
  • Full english(4)
  • Basic but clean(3)
Traveller rating
    46
    59
    37
    15
    14
Only show reviews for Family (15) | Couples (70) | Business (49)
Date Rating
Tod B
Milton Keynes, England, United Kingdom
2 reviews
4 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

We stayed for two nights as it was my girlfriends 40th birthday, we took our greyhound as the hotel is dog friendly. I arranged flowers to be put in our room through the hotel. I can't fault the room or the staff both were better than I expected. The hotel was nice and warm which was just as well as... More

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elizkNorthernIreland
northern ireland
Contributor
13 reviews
12 helpful votes
4 of 5 stars Reviewed 8 February 2012

I spent 2 nights in the Gonville recently and can thoroughly recommend it despite a couple of glitches. The first was the fact that the fire alarm went off twice on the first night of my stay, apparently this had happened on the previous night also. A note of apology was placed at reception but as you book a room... More

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TamaTareco
Cologne
Contributor
18 reviews
4 helpful votes
3 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

As a business traveler, I am a regular visitor to the Gonville. The location is excellent and the free parking absolutely necessary in Cambridge. The staff is always friendly and helpful, the breakfast buffet suitable for the price. The rooms are always clean and spacious. All in all not a bad deal. Now for the dark side: because the power... More

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RwRoddie, General Manager at BEST WESTERN Gonville Hotel, responded to this review
7 February 2012

Firstly may I thank you for taking the time to leave your feedback, I was very pleased to see that you found our location to be excellent. The parking in Cambridge can often be limited and very expensive however I hope that you found our free parking added value to your stay with us. We are always encouraging our team... More

ericelliott251
Harrogate, United Kingdom
2 reviews
3 helpful votes
4 of 5 stars Reviewed 31 January 2012
2
people found this review helpful

Although slightly on the pricey side for what it is, the central location and the car parking facilities compensate. The staff were very personable,extremely helpful and efficient save for a member of the management whom I believe is called Mr. Watson and whom I found unpleasantly officious.Fortunately ,the other members of staff with whom I had contact made up for... More

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PEHSurrey_UK
Surrey, UK
Senior Reviewer
9 reviews
22 helpful votes
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

We were attending a dinner last Saturday at one of the Cambridge colleges so needed a hotel that was fairly central and not too pricey as we were not going to be in the city for long. Our last stay was at the Hotel du Vin which was lovely, but to be honest we appreciated the food more than the... More

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David K
Weymouth, United Kingdom
2 reviews
5 of 5 stars Reviewed 28 January 2012

This hotel is conveniently sited close to the town centre and has a free car park for the duration of the stay (car parks in the centre on Cambridge are expensive!). We found the check-in staff to be very helpfuland any queries were effectively and promptly dealt with. The room was clean and comfortable, with good facilities and the bed... More

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IanandLesleyD
Cambridge, United Kingdom
Contributor
14 reviews
5 helpful votes
5 of 5 stars Reviewed 26 January 2012

We stayed at this hotel on 20th and 21st January. The accommodation was of a higher grade than we originally booked and the staff were extremely helpful. The room was clean and had all the accessories we could have wanted. More

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ROYnJOY
Boston Lincolnshire
Senior Reviewer
6 reviews
1 helpful vote
5 of 5 stars Reviewed 25 January 2012

Having just stayed at the Gonville Hotel It's not difficult to see why it's in the top 10 of the hotels in Cambridge listed here on Trip Advisor. From arriving in the FREE car park with our small dog to checking out 3 days later everything was perfect. We were given one of the refurbished rooms. Their website shows pictures... More

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acbsecretary
cambs
2 reviews
2 helpful votes
1 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

My fiancé and I have been looking for a hotel for us and a number of friends and family to stay at on our wedding night. We liked the look of and reviews of the Gonville so went there for dinner last Sunday. The food wasn't very special at all but what really impressed us was the care and attention... More

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RwRoddie, General Manager at BEST WESTERN Gonville Hotel, responded to this review
26 January 2012

Good Afternoon First of all may I apologise for this this disgraceful lack of Customer Care. I have been away from the Hotel but meantime my Operations manager has been busily gathering the required information and the culprits have been identified. Rest assurred we will be taking prompt and evfeective action in this matter. May I thank you for alerting... More

OlderGuy1956
Derby, United Kingdom
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 13 January 2012

A great base for either business or pleasure vists to Cambridge. The hotel is very clean, with a great character and extemely helpful staff. The rooms are spacious and well equipped. The breakfast excellent. I would definately stay there again. More

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BEST WESTERN Gonville Hotel Also Known As

  • Cambridge Best Western
  • Best Western Cambridge
Address: Gonville Place, Cambridge CB1 1LY, England

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BEST WESTERN Gonville Hotel
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