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Crowne Plaza Hotel


Hotel class 4.0 of 5
Downing Street, Cambridge CB2 3DT, England
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57% Recommend
3.5 of 5 stars 126 reviews
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All (126)
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5 of 5 stars
Redthecrow   4 contributions
Chelmsford
2 Jan 2010 | Trip type: Couples

We booked this hotel purely because of a special offer being advertised via the Time travel supplement. Having read the reviews on trip advisor we were a bit dubious whether this was a good hotel. I have stayed in Holiday inns before but never used the Crown Plaza label before. As soon as we arrive our minds were put at... more

Management response from
R Hutton, General Manager

We sincerely appreciate you taking the time to give us this feedback and are delighted that you enjoyed your stay with us. Your comments will be shared with the team, as part of our on-going employee Guest service development programme.

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4 of 5 stars
mistercee_uk   8 contributions
Birmingham, UK
18 Dec 2009 | Trip type: Business

If you book into a Crowne Plaza, you know what you are going to get. This Crowne Plaza was no exception. The lobby was very much like a Crowne Plaza, the rooms, Crowne Plazaish, the staff were very Crowne Plaza, breakfast was the usual Crowne Plaza quality. Can't really fault it, it does Crowne Plaza chain hotel very well. I'm... more

Management response from
R Hutton, General Manager

Thank you for the time you have taken to review the Crowne Plaza Cambridge. We are pleased that overall you enjoyed your stay with us and all your comments will be most valueable in continuing to develop our products and services, going forward.

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2 of 5 stars
divingtesky   10 contributions
Bedford, United Kingdom
14 Dec 2009 | Trip type: Couples
1
person found this review helpful

I have stayed here 3 times now over the last 5 years for a mixture of work and leisure. This last time I really noticed the difference in how the hotel was compared to 5 years ago. It maybe because this time I used my ICH points and was put into a worse room as I was not a cash... more

Management response from
R Hutton, General Manager

Thank you for your feedback, we always appreciate constructive criticism, and your comments have been passed to the relevant department Managers. Thank you again for your time.

Excellent
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5 of 5 stars
landinglight   2 contributions
Dublin
9 Dec 2009 | Trip type: Business

Great service, very helpful and courteous staff. Hotel perfectly situated within walking distance of college district. more

Management response from
R Hutton, General Manager

Thank you for the positive feedback and we look forward to continuing to welcome you back to our hotel.

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3 of 5 stars
CharliestubbsLeeds   7 contributions
Leeds
7 Dec 2009 | Trip type: Friends getaway

Hotel is in a great spot for the middle of Cambridge and the rooms are okay but £200 per night (not inc. breakfast) seemed expensive for what it is. The valet parking should have been a winner but in reality was shambolic with a long queue for the over-stretched concierge (surely a lot of people checking out on Sunday morning... more

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4 of 5 stars
Covern   6 contributions
Oxfordshire
1 Dec 2009 | Trip type: Friends getaway

The hotel is in a great location and the added bonus is they have their own car park, check in was quick and our room was ready when we arrived at 10am. The rooms are clean and quite spacious and had a good supply of toiletries, fluffy towels, robes and complimentary mineral water. All of the hotel staff were very... more

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2 of 5 stars
Happytiler   53 contributions
London UK
28 Nov 2009 | Trip type: Couples
1
person found this review helpful

As others have said the location is superb - right in the middle of Cambridge with shops and the colleges right on the doorstep. The hotel has a good system to park your car for you to avoid hassle of finding parking which is very welcome. However, if your idea of Crowne Plaza is as per their website - "Crowne... more

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3 of 5 stars
bunnco   14 contributions
Brooke, Norfolk, UK
22 Nov 2009 | Trip type: Couples

My wife and I have just got back from a weekend staying in Cambridge at the Crowne Plaza. This must be the best located hotel in Cambridge - right next to the brand new John Lewis and just around the corner from the new Grand Arcade shopping mall, market and historic colleges. There's valet parking right on site [£15 per... more

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5 of 5 stars
Hughes52   2 contributions
Essex
12 Nov 2009 | Trip type: Family

We stayed at the Crowne Plaza during half term week with our 2 childen and thoroughly enjoyed our stay. I must compliment all of the staff there, they really made an effort to help. We are priority club members and this this the first time I have noticed a difference upon check-in. We arrived very early but this was no... more

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3 of 5 stars
Alueng   2 contributions
Worcestershire, UK
11 Nov 2009 | Trip type: Family

The positives - Excellent Breakfasts - Good Location The negatives - Room a little tired and in need of some updating - Room heating did not work Everything else was as you might expect from this type of hotel. At full room rate it would have represented poor value, but at 50% plus discount, okay value. more

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Crowne Plaza Hotel Also Known As

  • Crowne Plaza Cambridge
  • Crowne Plaza Hotel Cambridge
Address: Downing Street, Cambridge CB2 3DT, England
Hotels in Cambridge Crowne Plaza Hotel
3.5/5.0
126
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