F A O – James Collard Dear James I wish to express my thanks to you for organising the event at the weekend for my wife’s birthday. The weekend was a tremendous success with not a hitch, even with the hotel having 100% capacity; it did not affect the service, comfort or atmosphere. My wife and guests thoroughly enjoyed the... More

went here for my 30th birthday, thought i had booked afternoon tea but by accident booked lunch. should have done my homework a bit better and was completely under dressed! i would say ladies in dresses and gents in suits is a must! oh and also if you happen to go and your exhaust is slightly blowing and hasnt been... More

My wife and I have met up with friends/relatives here about 2/3 times a year for the past 3/4 years and have always found the lunch to be excellent value. We choose the 3 course set lunch with coffee as we like the way the chef dovetails the courses and it saves us having to choose. We went yesterday and... More

James Collard was superb in helping us to organise this special evening in the James Watt and James Gibbs Rooms. The tables with flowers and candles looked great. Food was terrific and staff were friendly and helpful; attentive without being obtrusive - just as it should be. We were able to relax and thoroughly enjoy our event. Our Magician, Paul... More

Just returned from lunch w/4 friends. Setting beautiful; service impeccable; food delicious (main courses slightly on small side). Much more than a restaurant due to wonderful country home drawing rooms for canapes and drinks, then lunch, then coffee and mince pies in different drawing room w/lively fireplace, original antique furnitue, paintings, tapestries etc. Post-prandial around lovely grounds with lake and... More

Below is a copy of a letter I have just sent to the General Manager of Hartwell House - I think it speaks for itself and as you'll see I really can't recommend the place highly enough. Dear Jonathan I've just returned from a wonderful 2 night stay/conference at your beautiful hotel and I had to email you to congratulate... More

My husband and I were treated to a celebratory lunch today. The location, ambience, food, drink and service were excellent. Lots of very pleasant staff in the restaurant, the timing of the courses was good. All in all, thoroughly enjoyable. More

We went here for a birthday celebration dinner and stay. Arrived to an impressive building and grounds and received a warm greeting at the front door. On entry into the main hall greeted by the sight of a log fire and a number of people relaxing having afternoon tea. Our room was very nice with views to the front of... More

Appalling service from reception and hotel staff. Lovely location, but take my advice and stay anywhere but here! More