We stayed at the Redwood in May 2013. Groupon voucher included use of 'leisure facilities' but as others have said in several other reviews, the pool was cold and in real need of refurbishment (looked really tired and dated) with a sign explaining that because it contained 'fresh water' i.e. not chlorinated, it had to be at that temperature (i.e.... More

Very tired property looks more like a secondary school. The rooms are like staying at Grandmas as a child. Numerous customers complaining about how long food is taking to arrive. Menu very restrictive. Overall for somewhere just to put your head I recommend staying in a near by premier inn!!!

We had a groupon voucher, As we arrived the venue was extremely dated and in need of some attention. We were shown to a table right out of the way in a corner (possibly because we had a 2 yr old with us?) it was dark and dingy, the afternoon tea was very disappointing, a few basic sandwiches with one... More

The Hotel is not perfect but no hotel is and it makes me chuckle and wonder beyond belief if people who give the bad reviews on Trip Advisor in General are capable of living life , oh how I would love to inspect their homes, they rarely mention the postive it's a bustling place and the sheer numbers who use... More

My wife and I used a groupon voucher for an overnight stay here, voucher value was £180!!!. £180 for a room here was well overpriced, the room was very tired and in need of a good update and tidy up, the doors swipe key didnt and was opened by a member of the cleaning staff. It seemed as though 99%... More

we stayed for one night as we had a late flight back from Madeira this was booked through Holiday Extras who certainly didn't do their homework on this hotel! When we arrived we had to carry our cases along corridors and up flights of stairs as their is no lift. The rooms had a very musty smell to them and... More

I stayed here for one night on business, as the meeting i was speaking at was here the next day, I thought I would use it. In hindsight, i should have made an effort and looked elsewhere! The staff are all pleasant enough, but the hotel is tired and not very clean. I was in a groundfloor wing and there... More

Was booked in by a customer i was visiting. In Countryside near Bristol. OK public areas but the whole place feels like it is in a 3rd life. Looks like it may have been a boarding school, old age home, ??? and is now a hotel. Restaurant was OK. Service efficient. Left feeling as if I had visited an old... More

I bought 2 vouchers from wowcher. Stayed with my husband and gifted the other one to my sister. We reached there to check in and we were told that the rooms weren't ready. Waited 40min to check in and still had to wait in a queue has the receptionist was alone, heard him ask for help but no one come....... More