I can't disagree with most of the reviews. The rooms can be small, some of them are walkup, the towels, sheets, soap etc are not the best. The price is higher than expected for the lack of amenities however there is something about this hotel you cannot get anywhere else. The views are world class (yes it can be windy,...
More
Perfect! We could not have said it better. We are very pleased that you enjoyed your stay with us and hope to see you again.
More
We stayed here with our six year old daughter last summer. I read all the reviews about this being a tired, creaky old place. Frankly, that was part of the appeal. This has a time-worn feel, no doubt, but also a lot of charm you cannot get in new hotel. If you like places with character, bars and restaurants with...
More
Thank you for your review, and from an experienced traveler, we take it as a quite a compliment! We hope to see you again.
More
I feel I have to comment on this place b/c so many people have issue with the cost of the room and the lack of modern amenities. If you want an Intercontinental hotel that is fresh and perfect and has no character then stay there. Otherwise enjoy something different. This place has class, history and charm. The staff here is...
More
Thank you for taking your time to leave us this comment. It is much appreciated and will be passed on to our company president. We hope to see you again on any future adventure into the Park.
More
We stayed in Glaicer Park for ten days ending at The Prince Of Whales Lodge in Waterton Lakes National Park (north part of Glacier) it was breathtaking, the wildlife was fantastic, we viewed Grizzly, Black Beers, Wolves, and everything in between. We also stayed at Many Glaicer, and Macdonald Lodge. I would and will do this trip again, I have...
More
Thank you so much. People that are planning their vacation and call into our call center often ask us to recommend how long we feel a person should stay in the Park to really experience it, and I cannot help but think in the back of my mind, “Well, I would never leave, so. . .” We hope to see...
More
The high rating is not for the comfort and ammenities; it is rather for the historical value and the breathtaking vista from the hotel. We were located on one of the top floors, with a view on the lake - a breathtaking experience. The hotel is all wooden - so when the eind blows, and it blows very often, the...
More
Thank you for taking your time to leave this feedback. Yes, the wind can be a bit stronger than our guests often expect. The hotel has stood the test of time, however, and you can be rest assured, it will continue as it is for years to come. We hope to see you again, on your next visit to Waterton.
More
We traveled into Canada and stayed at the Prince of Wales Hotel in Sept 2011. The setting was beautiful especially at sunset. We hiked a trail that took us up 600 ft so we had a spectacular view of the hotel and the area. There was a lovely English style tea luncheon. There are nice shops in Waterton for coffee...
More
No excuses here! I am so sorry to hear that our service was sub-par. Our management sets a higher example for our employees, and I want you to know that your comment has been passed on to our company president in an effort to continually improve our service. We take it as a great compliment that you still awarded us...
More
Our family of four shared a two bedroom suite on the sixth floor overlooking the lake. We had a private balcony accessible through one of the rooms. The large and very clean bathroom was accessed through a hallway within our suite, which gave all of us considerable privacy. We planned our entire itinerary for our week long trip once we...
More
Thank you for taking your time to leave us this feedback. We are very happy to hear that you enjoyed your stay with us and look forward to seeing you again, on your next visit to Waterton. I will pass on your disappointment in not having the bellman on duty when you left to our company president, in an effort...
More
We were able to walk in and get a room in this very beautiful old hotel. The view is spectacular and the employees were very helpful. The price? Too high for the accomodations but we felt it would be something to remember..and it was. We were on the sixth floor but the elevator only went to the fouth. The stairwell...
More
Thank you for taking your time to leave us this feedback. We will take it as a compliment that you are willing to award us 4 of 5 rating points even with all the modern amenities that we leave out in order to maintain the historic value of this property. Even though it sounds as though we will not be...
More
Beautiful location and great architectural piece. Worth visiting. Staying, well... not sure.
We spent two nights at the hotel in August 2011. With such a location and presence, it is difficult to believe that the full potential of the hotel is not exploited. I found the rooms to be completely outdated, the restaurant / bar of modest quality, the parking...
More
We are so sorry that we did not meet your expectations on your stay. We do our best to reveal to our future guests the “feel” of this historic property, but sometimes we still fall short. Of course, we understand the potential for profit with this hotel, but with prices set by the Park Service, it is not an option...
More
I would stop by to see the view, but never stay there again. The hotel has not been taken care of. The rooms we had problems: dripping plumbing, very worn furniture, very worn flooring, curtain falling off one door, make-shift repairs, broken wood door grate. We had a lake-view room which was very expensive and you couldn't enjoy the view...
More
We are so sorry to hear that we did not meet or exceed your expectations of a stay with us. Managing and maintaining the Prince of Wales Hotel provides some unique challenges that I would like to address. First, this Hotel opened in 1927, and has changed as little as possible, since then, in order to maintain the historic nature...
More
If you own or manage Prince of Wales Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
102 Reviews
81 Reviews
134 Reviews
