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BEST WESTERN Willowbank Hotel, Fallowfield

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BEST WESTERN Willowbank Hotel

3.0 of 5
340 Wilmslow Road, Fallowfield M14 6AF, England
Hotel amenities
BEST WESTERN Willowbank Hotel
71 traveller photos
Ranked #1 of 1 hotels in Fallowfield
3.5 of 5 stars 234 Reviews
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234 reviews from our community

Traveller rating
    59
    93
    45
    23
    14
See reviews for
Families
28
 
Couples
69
 
Solo
17
 
Business
61
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Guildford, United Kingdom
Top Contributor
75 reviews 75 reviews
13 hotel reviews
Reviews in 35 cities Reviews in 35 cities
17 helpful votes 17 helpful votes
“A very nice stay.”
4 of 5 stars Reviewed 17 May 2013 NEW via mobile

This was our first visit to Manchester for about 9 years, and we went to the same hotel as previously. It was, if anything, slightly better than previously. There were a couple of drinks on the house, and the breakfast was ample. We had a small meal in the hotel on our second evening, as we had been out to... More

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Birmingham
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“What à nice surprise”
5 of 5 stars Reviewed 11 May 2013 via mobile

This was our forth stay, we checked in and they upgraded us to a lovely large room, the bathroom was fantastic. Great friendly staff. Good location, easy reach of motorway. The hotel is alway spotlessly clean.

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WillowBankManager, General Manager at BEST WESTERN Willowbank Hotel, responded to this review
15 May 2013

Dear Philkathryn Thank you for taking the time to review your recent stay with us, It is always a pleasure to welcome back regular guests as well as our new customers. I thank you for your positive comments, which of course will be relayed to the team. We look forward to welcoming you back again in the near future. Kind... More

Barrow-in-Furness, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Business trip”
4 of 5 stars Reviewed 26 April 2013

I stayed at the Willowbank for one evening on Tuesday 23rd April 2013. My room no 85 although compact was clean and was equipped with everything I needed for my stay with a good supply of tea, coffee and biscuits. Great shower, and a nice selection of toiletries. The evening meal was great value for money and beautifully presented. Houmous... More

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WillowBankManager, General Manager at BEST WESTERN Willowbank Hotel, responded to this review
27 April 2013

Dear Lynne Thank you for taking the time to review your recent stay with us here at BEST WESTERN Willow Bank Hotel, I am delighted that you enjoyed your stay with us and found the hotel comfortable and our team helpful. Your comments are much apprieciated and will of course be shared with all the team. I do hope we... More

Windsor, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Alarmed”
3 of 5 stars Reviewed 23 April 2013

Stayed for one night after going to Old Trafford for a football match. Booked a single room which turned out to be room 88 on the ground floor, clean but small. I got back to the hotel around 23.30 then 10 minutes later the fire alarm went off in the hotel, when it went off I got back into bed... More

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WillowBankManager, General Manager at BEST WESTERN Willowbank Hotel, responded to this review
27 April 2013

Dear Chris H Thank you for taking the time to review your recent stay with us here at BEST WESTERN Willow Bank Hotel. Please accept my sincere apologises for the disturbance to you, caused by our fire alarm during your stay. These false alarms were due to a fault with a smoke detector head which has now been replaced by... More

Milton Keynes, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Comfortable and convenient”
4 of 5 stars Reviewed 22 April 2013

Stayed one night as attending a family celebration. Clean, comfortable and quieter than I expected it to be. Unfortunately the TV didn't work and the shower door was broken and as the shower was very small, taking a shower was quite challenging. As I didn't discover these things until the morning it was too late to rectify for me. However... More

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WillowBankManager, General Manager at BEST WESTERN Willowbank Hotel, responded to this review
27 April 2013

Dear 222LRH Thank you for taking the time to review your recent stay with us at BEST WESTERN Willow Bank Hotel. We value our guest feed back, and from this we are able to monitor and improve our service and standards. I am sorry that on this occasion you experienced difficulty with your Television and shower screen, Please be rest... More

Leicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Excellent stay”
5 of 5 stars Reviewed 5 April 2013

I stayed here with my family to celebrate my birthday and occupied three rooms. We found the rooms to be extremely comfortable - it's so refreshing to be able to open windows rather than air conditioning! Excellent bar staff during the evening. We did not eat in the restaurant apart from breakfast which was excellent. Massive choice and pots of... More

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WillowBankManager, General Manager at BEST WESTERN Willowbank Hotel, responded to this review
9 April 2013

Dear Annabella17 Thank you for taking the time to review your most recent stay with us at BEST WESTERN Willow Bank Hotel. I am delighted that your stay with us was positive and that you once again found the hotel comfortable and the team welcoming. We look forward to welcoming you back in the near future Kind Regards Neill Stockill More

morecambe England
1 review
“Excellent”
5 of 5 stars Reviewed 4 April 2013

Very good room and facilities.Pleasant helpful staff and good food.Just one drawback - if you are disabled,there are a lot of stairs and Christies is taxi distance.However.we spent a very pleasant evening in the bar!

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WillowBankManager, General Manager at BEST WESTERN Willowbank Hotel, responded to this review
5 April 2013

Dear Johnmossgate Thank you for taking the time to review your recent stay with us at BEST WESTERN Willow Bank Hotel. It is always wonderful to receive positive feed back from our guest's, I am delighted that you found the hotel to be warm, welcoming and comfortable. The team and I look forward to welcoming you back to the hotel... More

Chester, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Pleasant relaxing stay”
4 of 5 stars Reviewed 31 March 2013

We stayed here for one night last week while visiting Manchester. Excellent value for money, hotel has a relaxed atmosphere, staff were friendly and helpful. Room was clean with plenty of space for 3 of us. Breakfast, plenty of choice, good standard of food and service. Bus stop outside the hotel which takes you straight into the city centre. Would... More

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WillowBankManager, General Manager at BEST WESTERN Willowbank Hotel, responded to this review
5 April 2013

Dear 29Poppy Thank you for taking the time to review your recent stay with us here at BEST WESTERN Willow Bank Hotel, It is always great to receive such positive feed back. I am delighted that your stay was a positive one and that you found the hotel comfortable and the team welcoming. I do hope we have the chance... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
“A Diamond in the Rough”
4 of 5 stars Reviewed 25 March 2013 via mobile

I stayed at this hotel during a week long business trip and found it to be a diamond in the rough. The only negative point was the age of the fittings throughout the hotel which are looking a bit tired and a bit unkept. That said, this is not dissimilar to other hotels of this age and price point. If... More

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WillowBankManager, General Manager at BEST WESTERN Willowbank Hotel, responded to this review
5 April 2013

Dear Skunkwurkz Thank you for taking the time to review your recent stay with us here at BEST WESTERN Willow Bank Hotel. I am thrilled that your stay was positive and that you found the hotel comfortable and the team welcoming. Your comments relating to our food have been passed to our chef, he is pleased that our guests are... More

County Down,N Ireland
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Good value in student quarter”
4 of 5 stars Reviewed 24 March 2013

Good value for money 3 night stay. Room (23) ok for single room stay with en suite bathroom off bedroom spacious. Only gripe was the shower which did not proceed beyond a trickle. Hotel is good for student quarter and frequent bus service to Manchester city centre and also to Manchester Airport. Hotel has good little bar and friends staying... More

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WillowBankManager, General Manager at BEST WESTERN Willowbank Hotel, responded to this review
5 April 2013

Dear Culchyville Thank you for taking the time to review your recent stay with us here at BEST WESTERN Willow Bank Hotel. I am pleased that you enjoyed your stay and that the team made you comfortable. Our Maintenance team have been informed about the shower in room 23 and this has now been addressed. We look forward to welcoming... More

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Additional Information about BEST WESTERN Willowbank Hotel

Also Known As:
Best Western Manchester
Manchester Best Western
Address: 340 Wilmslow Road, Fallowfield M14 6AF, England
Region: United Kingdom > England > Greater Manchester > Fallowfield
Amenities:
Business Centre Free High-Speed Internet Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 1 hotels in Fallowfield
Price range (per night): INR3,951 - 8,671
Hotel Class:3 star (3*)
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BEST WESTERN Willowbank Hotel
340 Wilmslow Road
Fallowfield M14 6AF
England
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chicken BBQ sauce Dust behind the door every day Mold all over the curtain and smelling cushions White things on the curtain: mold
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