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Holiday Inn Express & Suites Surrey

2.5 of 5
15808 104th Avenue, Surrey, British Columbia V4N 5L2, Canada
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Ranked #4 of 19 hotels in Surrey
4.5 of 5 stars 47 Reviews
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47 reviews from our community

    Trip type
Traveller rating
    22
    16
    7
    1
    1
Date Rating
Teresa M
Kelowna, Canada
1 review
5 of 5 stars Reviewed 21 November 2011

We spend lots of time at this hotel for our childrens sports. The staff have always been exceptional, the rooms clean, the beds comfortable and the standard Holdiay Inn Express breakfast is a great addition. There is a pool and a hottub! The hotel is close to restaurants, shopping and a quick drive over the port mann bridge into Vancouver. More

Was this review helpful? Yes
Cheryl Neathway, General Manager at Holiday Inn Express & Suites Surrey, responded to this review
22 November 2011

We love to read great comments from our team travelers, thank you so much for your wonderful review! Your business is extremely important to us and we truly appreciate you choosing our hotel for your frequent stays in the Surrey area. We are thrilled that we are meeting your needs and will strive to continue to make you and your... More

icare4U
Los Angeles, California
Reviewer
4 reviews
5 helpful votes
5 of 5 stars Reviewed 21 October 2011

I was there about the last week in June 2011. I was going river rafting and needed to stay between downtown Vancouver and Chilliwack. What a great staff. Everyone nice and friendly and there was a big park across the street. The hotel is about 20 miles from the US Border if you drive it is super easy to locate.... More

Was this review helpful? Yes
Cheryl Neathway, General Manager at Holiday Inn Express & Suites Surrey, responded to this review
28 October 2011

Sorry for the delay in responding to your great review, thank you so much for your fantastic comments. We are very excited to read that our location met your needs and you enjoyed your time with us, especially the last part of June when I think the weather wasn't that great. We hope you had so much fun river rafting... More

DavidKfromToronto
Toronto, Canada
Senior Reviewer
8 reviews
14 helpful votes
4 of 5 stars Reviewed 5 October 2011

The Holiday Inn chain (IC Hotels) maintains a uniformly good standard so there were no surprises here. You get a clean, well appointed room at a reasonable rate. There is no swimming pool, no restaurant, no bar, and none within walking distance but there is FREE Parking, FREE WiFI, and FREE breakfast. The big name 5 star hotel down the... More

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Cheryl Neathway, General Manager at Holiday Inn Express & Suites Surrey, responded to this review
7 October 2011

Thank you for the great comments in your review, our staff definitely appreciate the kudos. However, this review will be instrumental in inspiring a quick coaching session at our front desk - we actually do have an indoor pool, whirlpool and sauna, there is a great pub 1 1/2 blocks away, and a restaurant right across the street. While we... More

Miriam S
Bellingham, Washington
1 review
3 of 5 stars Reviewed 3 October 2011

Overall, I've really enjoyed stayiing at this hotel. The beds are really comfortable, free full breakfast, indoor swimming pool, jacuzzi and sauna. The staff is also really friendly. The only thing that made it unpleasant this time around was the very strong smell of air freshener. It was a little nauseating at times. Usually, hotels are very good about avoiding... More

Was this review helpful? Yes
Cheryl Neathway, General Manager at Holiday Inn Express & Suites Surrey, responded to this review
4 October 2011

First, I wish to thank you very much for your great comments about our hotel. Secondly, I want to sincerely apologize for any discomfort felt from the extra spraying of air freshner that occurred during your time with us. That was an isolated incident that was quickly addressed as you were not alone in feeling overwhelmed by the scent. While... More

nanamc
Adelaide
Senior Reviewer
8 reviews
5 helpful votes
4 of 5 stars Reviewed 25 September 2011

We stayed at this hotel because it was close to our friend's home in Surrey and because it was well recommended. We couldn't have been happier with the hotel - the room was a good size with plenty of space to relax, a double jacouzi bath and large shower. The bed was very comfortable with good pillows and enough covers... More

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Cheryl Neathway, General Manager at Holiday Inn Express & Suites Surrey, responded to this review
30 September 2011

Thank you so much for your fantastic review! It is deeply rewarding to hear that guests had a successful stay and enjoyed everything the property and staff provided during their time with us. Your wonderful comments will be shared with everyone. We sincerely appreciate your effort in posting such a thorough and positive overview of your visit and we look... More

psahaye
Surrey
Contributor
11 reviews
6 helpful votes
5 of 5 stars Reviewed 13 September 2011
1
person found this review helpful

Now this is a review of a hotel where I did not stay myself but had put up guests who were here for a wedding in the family. We booked this hotel afer checking out many in Surrey and adjoining areas. We liked the rooms and the attitude of sales staff who promised to make the guests have a memorable... More

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Cheryl Neathway, General Manager at Holiday Inn Express & Suites Surrey, responded to this review
14 September 2011

I cannot tell you how much we all appreciate your amazing review! It is wonderful of you to take the time to post the details of your experience with our hotel and our Sales Manager, Raman. I am thrilled that we lived up to your expectations and that your guests enjoyed their time with us. Thank you again for your... More

gc_robertson
Victoria, Canada
1 review
5 of 5 stars Reviewed 30 August 2011

Best place to stay in Surrey/vancouver area if you like frendliness, relaxation, great breakfast, caring staff. More

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Cheryl Neathway, General Manager at Holiday Inn Express & Suites Surrey, responded to this review
31 August 2011

We cannot express how much we truly appreciate your great review. Your wonderful words will be shared with the staff. Thank you for taking the time to share your positive comments. We look forward to seeing you again soon. More

Lizzy C
Kamloops, Canada
Reviewer
3 reviews
5 of 5 stars Reviewed 16 August 2011

The hotel is very easy to find off the freeway, and as the hotel is surrounded by a bit of green space, found it to be very quiet. I was very pleased to find the beds and pillows comfortable, having sleep issues, and it was great. Breakfast was outstanding, and certainly beats those just offering pastries, fruit and coffee. The... More

Was this review helpful? Yes
Cheryl Neathway, General Manager at Holiday Inn Express & Suites Surrey, responded to this review
19 August 2011

Thank you very much for your fantastic review. We are thrilled that you enjoyed your stay and had a restful sleep. It is great when our guests are "wowed" by our hot buffet breakfast, that is the exact response we are hoping to get. We look forward to seeing you again very soon! More

KathyR333
Kamloops, Canada
Reviewer
4 reviews
5 of 5 stars Reviewed 15 August 2011

Great rates and really easy access from freeway. Fantastic breakfast with lovely garden area. Rooms very comfortable & the best service in town! More

Was this review helpful? Yes
Cheryl Neathway, General Manager at Holiday Inn Express & Suites Surrey, responded to this review
16 August 2011

Thank you Kathy, your review is wonderful! We are very pleased you enjoyed your stay and the full hot breakfast. Now that you know how easy we are to get to we hope to see you again very soon. More

Elsie P
Winlaw, B.C.
1 review
5 of 5 stars Reviewed 11 August 2011

confirming room, very personable staff helpful and joking staff excellent breakfast I give it 110% More

Was this review helpful? Yes
Cheryl Neathway, General Manager at Holiday Inn Express & Suites Surrey, responded to this review
16 August 2011

Thank you for your positive review! We enjoy our guests and it is great that you can appreciate their sense of humour. We look forward to seeing you again. More

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Holiday Inn Express & Suites Surrey Also Known As

  • Holiday Inn Express Surrey
  • Holiday Inn Surrey
  • Surrey Holiday Inn
Address: 15808 104th Avenue, Surrey, British Columbia V4N 5L2, Canada

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