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All 11 Scarborough hotels »

Howard Johnson Inn & Suites - Toronto East

1.5 of 5
22 Metropolitan Road, Scarborough, Ontario M1R 2T6, Canada (Formerly Quality Inn)
Hotel amenities
Ranked #9 of 11 hotels in Scarborough
2.5 of 5 stars 102 Reviews
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102 reviews from our community

    Trip type
Traveller rating
    2
    10
    12
    18
    60
Date Rating
Kara B
Woodstock, Canada
Senior Reviewer
10 reviews
2 helpful votes
1 of 5 stars Reviewed 14 December 2011
2
people found this review helpful

DO NOT STAY HERE! This hotel has nothing but escorts and dangerous people. I had been approached by people asking how much i cost... SERIOUSLY!?!?!? Is that a joke.... I even had cops knock on my door and said there had been a noise complain... WHY didn't the front desk tell me first... ALSO we were there for shopping for... More

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Forsythethedwarf
Union, KY (formerly Oshawa, ON)
Contributor
13 reviews
3 helpful votes
3 of 5 stars Reviewed 8 December 2011
1
person found this review helpful

I stayed here with my Wife, Father-in-law and son for 2 nites. I was skeptical from reviews and bad experience from a friend of mine, but we decided to try it anyways due to the low price for this area. Upon coming in the front door, a group of middle aged women said we should leave right away. Our room... More

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cvank
Port Colborne, Ontario Canada
2 reviews
2 helpful votes
1 of 5 stars Reviewed 6 December 2011
2
people found this review helpful

The walls in the halls had the wall paper coming off. The room was not clean...there were left over crumbs on the floor. The box spring was torn and who knows how old. The bed was uncomfortable. The heat did not work and neither did the phone to call the desk or get a wake up call. It was also... More

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Allan W
Ottawa, Canada
1 review
2 helpful votes
2 of 5 stars Reviewed 4 December 2011
2
people found this review helpful

Not a pleasant experience. Painfully slow at the front desk for checking in. Under staffed. One person answering phones and trying to check many people in. Needs to be improved. Rooms clean, but a dreadful odor in the room. A cross between musty and carpet cleaner. Carpets throughout hotel need replacing. They are stained and worn quite badly. Continental breakfast... More

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thumpered
Bangkok, Thailand
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 13 November 2011

This is my 3rd stay in the hotel.Last time 2 weeks end of October and 1st week of November. I have found the staff over all very helpful and the swimming pool fine.The air pump on the hot tub is not working.When I checked in to my room there was a problem but transferred to another room very quickly. The... More

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Howard Johnson Toronto East, Front Office Manager at Howard Johnson Inn & Suites - Toronto East, responded to this review
15 November 2011

Thank you for taking the time to write a review. I apologize for any inconvenience caused by changing room; but I am glad you were satisfied after changing the room . About the air pump on the hot tub, you need to switch it on if you want to use it. I am not sure if you have done that... More

Hunsurfer
Reviewer
5 reviews
3 helpful votes
1 of 5 stars Reviewed 3 November 2011
2
people found this review helpful

Unexpectedly bad for a Howard Johnson name. I was totaly shocked by how dirty this place was. Hygiene was absent with flys humming around, garbage left in the hallway, filthy... And they still charged $92.05/nite. More

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Howard Johnson Toronto East, Front Office Manager at Howard Johnson Inn & Suites - Toronto East, responded to this review
15 November 2011

Thank you for submitting a review. I am sorry to hear about your experience at our hotel during June 2011. We understand some of our fixtures in some of the rooms are not in a very good condition but we have working on continuous renovation and improvement. Up to date, we have fully upgraded some of the guest rooms, hallways,... More

kxtp4i
Glommen
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

The location is good as there are not many hotels in eastern Toronto. The parking i generous but need some maintenance e g white paint on curbs and lines. The swimming pool was badly attended to and need refreshment and cleaning. The changing rooms upstairs had no hooks or anything else to put your clothes on. The breakfast was sparse... More

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Howard Johnson Toronto East, Reservations Manager at Howard Johnson Inn & Suites - Toronto East, responded to this review
7 October 2011

We appreciate the time you took to upload a review. It is true that our hotel is in need of a change, and as such we have begun the renovation process. We have already finished renovations on some of our rooms and will continue with the rest. As we are still under renovations, there are plans to finish all hallways... More

dawulf
Ontario
Reviewer
5 reviews
5 helpful votes
2 of 5 stars Reviewed 4 October 2011
1
person found this review helpful

They are in the process of renovating, so maybe things will get better. The walk to the room was a maze, up and down short steps with flimsy 'ramps' past peeling paint and exposed heating pipes. The view of the old pool area was startling; hopefully they will remove the old pool and fix up the courtyard. Our smoking room... More

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Howard Johnson Toronto East, Reservations Manager at Howard Johnson Inn & Suites - Toronto East, responded to this review
6 October 2011

Thank you for taking the time to provide feedback regarding your stay with us. I am sorry to hear about the housekeeping issue you found in the initial room you checked in to, it is not acceptable and action has been taken to prevent this in the future. I am glad the Front Desk staff was very helpful and offered... More

Bombero2556
Holyoke, Massachusetts
Senior Reviewer
8 reviews
4 helpful votes
3 of 5 stars Reviewed 19 September 2011
1
person found this review helpful

We booked this hotel for my family and other family members for the recent wedding of our daughter. It was very close to our future in laws home and the church where the wedding was being held so it was very convenient. When we arrived we found out they had canceled our reservation due to some error and had to... More

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Howard Johnson Toronto East, Reservations Manager at Howard Johnson Inn & Suites - Toronto East, responded to this review
20 September 2011

Thank you for taking the time to submit a review. I apologize for any inconvenience caused upon check-in; however, I am glad we were able to accommodate you in one of our newly renovated rooms at the end of it all. The feedback you have provided will help us to grow and provide even better customer service/accommodations in the future... More

BV79
Delaware, OH
Reviewer
3 reviews
1 helpful vote
2 of 5 stars Reviewed 16 September 2011
1
person found this review helpful

I changed in and was assigned a room on the second floor. One of my traveling campanions is handicapped so I asked to be close to the elevator. NO elevator and no offer to move us to the First floor. The hotel is undergoing renovations and a friend not travelling with me stated he be glad to renovate if he... More

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Howard Johnson Toronto East, Reservations Manager at Howard Johnson Inn & Suites - Toronto East, responded to this review
19 September 2011

Thank you for taking the time to upload a review of your stay. I am sorry to hear that you were not accommodated with a room on the first floor like you were hoping. The front desk staff may have thought that you requested a room on the first floor only due to personal preference and not realized that it... More

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Howard Johnson Inn & Suites - Toronto East Also Known As

  • Howard Johnson Hotel Scarborough
  • Howard Johnson Scarborough
Address: 22 Metropolitan Road, Scarborough, Ontario M1R 2T6, Canada (Formerly Quality Inn)

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