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All 4 Takapuna hotels »

The Spencer on Byron Hotel

4.5 of 5
9 - 17 Byron Ave, Takapuna 1306, New Zealand
Hotel amenities
Ranked #1 of 4 hotels in Takapuna
4.0 of 5 stars 146 Reviews
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146 reviews from our community

    Trip type
Traveller rating
    56
    57
    18
    11
    4
Date Rating
KiwiCat1234
Auckland Central, New Zealand
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 5 February 2012

We stayed here on our wedding night. The staff were very kind and helpful. We had immediate help with our luggage. We were still in our wedding clothes, and the staff congratulated us on our marriage and couldn't have been more helpful. The room was spacious and well appointed. The views over Auckland were magnificent. If I was going to... More

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ElTel52
Southampton, UK
Reviewer
5 reviews
5 of 5 stars Reviewed 27 January 2012

I can't remember what floor we were on but we had an excellent view of Auckland. Room was well equipped, clean and modern. Staff were helpful and although we didn't use the restaurant, it looked very nice. All this, plus, only a ten minute walk to the beach! More

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Moncatz
Brisbane, Australia
2 reviews
5 of 5 stars Reviewed 14 January 2012

Stayed over CHristmas for 2 nights but have stayed many other times. The staff are very friendly and the rooms are excellent value for money. Buffet breakfast is great. Recommend the location, views and hospitality. More

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essendontvl
Melbourne, Australia
Contributor
11 reviews
5 helpful votes
4 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

Stayed at the Spencer for 3 nights over the Christmas break, the most amazing view from the apartment, out the bedroom you could see the harbour and city skyline, and from the living room the hauraki gulf and rangitoto. Lobby and restaurant looked as though they had been refurbished, and the service and food at breakfast was great. Service in... More

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spenceronbyron, Director of Sales at The Spencer on Byron Hotel, responded to this review
8 January 2012

Thanks for your positive comments about your stay with us. You'll be pleased to know all our rooms are getting new 32 LCD TVs this January. Hope to see you again soon. More

katoa
Russell, New Zealand
Reviewer
4 reviews
3 helpful votes
4 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

Nice hotel rooms are good old tvs to small and wires hanging below spoilt what is a nice room More

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spenceronbyron, Director of Sales at The Spencer on Byron Hotel, responded to this review
8 January 2012

Many thanks for your feedback regarding our TVs. We are replacing all our TVs with 32" LCDs this January. More

Adam A
Wellington, New Zealand
1 review
4 of 5 stars Reviewed 29 December 2011

My wife and I for second time stayed at this Hotel over the Xmas season- great location and good sized roooms and the amenities were fine. Observations I would make though is the room service was pretty slack and we spent time chasing up items that were missing from the room such as dressing gowns, pillows, blanket etc and for... More

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spenceronbyron, Director of Sales at The Spencer on Byron Hotel, responded to this review
8 January 2012

Many thanks for your feedback Adam. We will review your comments with the relevant departments within the hotel to make improvements. Looking forward to seeing you again soon. More

Aaron s
Singapore, Singapore
1 review
5 of 5 stars Reviewed 27 December 2011

We stayed here three nights on arrival in New Zealand. We arrived before 9:00 a.m., but we were able to get our room right away. The Hotel staff were very pleasant and efficient. Room were Clean and Spacious , Beds are comfortable, More

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spenceronbyron, Director of Sales at The Spencer on Byron Hotel, responded to this review
8 January 2012

Thank you for your kind comments about your stay with us. All our beds are new and we're glad you found it comfortable. More

Hannah H
Auckland, New Zealand
1 review
3 of 5 stars Reviewed 20 December 2011

We chose this Hotel for our Staff function this year as it was the only one on the shore that we could find that had 15 available rooms. The state of the rooms was very disappointing - I was lucky enough to have a spare room as one staff member was unable to attend, as the first room stunk when... More

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spenceronbyron, Director of Sales at The Spencer on Byron Hotel, responded to this review
8 January 2012

Many thanks for your feedback Hannah. We have very high cleaning standards here at the hotel so we are surprised at your room commment. This is definitely not a common response we receive. Apologies for the other issues you experienced during your stay. We will endeavour to speak to staff in regards to these comments. We hope to see you... More

dolly070759
Auckland, New Zealand
Contributor
13 reviews
2 helpful votes
4 of 5 stars Reviewed 10 December 2011

Stayed overnight as we had our works Christmas party there. Function room was beautifully decorated and the buffet meal provided a huge selection. The sweets were to die for. I would definitely recommend this place as a party venue. Staff very helpful and nothing was too much trouble for them. More

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eaglenet
Brisbane, Australia
Senior Reviewer
8 reviews
8 helpful votes
3 of 5 stars Reviewed 6 December 2011

This hotel is overpriced, room was smelly dirty, rubber bath mat and shower tiles were full of mould. We stayed in a suite it had old TV's so out dated for the price tag. There is a coffee plunger in room but you have to pay $5 for the coffee!!!! Curtains full of mould and dirt need a good wash. More

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spenceronbyron, Director of Sales at The Spencer on Byron Hotel, responded to this review
8 January 2012

Thanks for your feedback. We do not normally receive negative comments like this regarding the cleanliness of our rooms as we have very high standards within our Housekeeping department. We will however discuss your comments to ensure our high standards remain intact. We hope you will stay with us again. More

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The Spencer on Byron Hotel Also Known As

  • Spencer On Byron Hotel
  • Spencer On Byron
  • Spencer On Byron Auckland
Address: 9 - 17 Byron Ave, Takapuna 1306, New Zealand

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