Came to Renfrew for a wedding and stayed here for one night. We checked in just in time to get ready for the wedding. During the 45 minutes it took to get showered and dressed we killed 3 big bugs! The room was not clean. The carpet was stained, it smelled musty and the bathroom had not been properly cleaned.... More

We booked the room based on the motel's website. We originally booked a room w/ one Queen bed but changed it once we saw how small and cramped the room was. The room w/ two double beds was slightly larger. Wife wanted a shower- they'd forgotten to replenish the soap and shampoo. The rooms are older looking but everything was... More

Despite the many negative reviews (the majority being over a year ago), my stay here was not bad. One of the highs of the place was definitely the friendly staff, especialy at the front desk. The rooms and bathroom were relatively clean, the beds were suprisingly comfortable and there weren't any major issues I could spot. The taps and showers... More

Before booking I asked the receptionist if the place was improved from all the previous bad reviews. She said yes and gave me a further discount. Bed was OK. Toilet was dirty. Old air conditioner was so noisy that I shut it off and opened a window. The road traffic kept me awake all night. Then I had to drive... More

I arrived at the motel two nights than the rest of my group to find the rooms were not cleaned even when they had arrived and requested the rooms be cleaned numerous times. This place was a major letdown and huge dissapointment to everyone. Not clean, no hotel staff for assistance, small stuffy rooms, no fans in bathrooms, dirty water,... More

We were in Renfrew for a wedding. My immediate family had 4 rooms and there were at least another 6 rooms held by friends attending as well. I had a chance to look in several of them and hear about others. Mine was not vacuumed the entire time I was there. Carpet is a mess, walls and ceiling haven't been... More

This hotel has seen better days. Overall, the rooms are small, outdated and dirty. From thick dust on lamps to the toothpaste of previous guests on mirrors, the rooms leave much to be desired. The rates are surprisingly expensive too! Noisy guests are not dealt with by hotel staff. When I called the front desk to request an iron, they... More

Dirty Carpet, Dirty couch, no cushioning to the couch at all for that matter. Dingy lighting, could only get into the bed on one side. Would not take a bath in the tub ugh. Flooring in the bathroom was so disgusting I wouldn't step on it in my bare feet. TV had maybe 3 channels, no internet. We stripped the... More

My husband and I stayed at the Rocky Mountain Lodge last month. As per the other awful reviews, our stay wasn't nearly that bad. The rooms are lacking somewhat in the cleanliness department, however, we had no problems otherwise. Upon check-in, which is located at the front desk of the Rocky Mountain Restaurant, we were greeted with friendly and very... More