This was a very nice hotel. I wish we could have been there when there was snow. The rooms were very comfortable, we even had a small balcony. Nice lodge atmosphere!! Very close to mountain ski slopes, also close to restaurants. No complimentary breakfast here. I called the dining room for a cup of coffee and was told it would...
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Decent choice in Beaupre located about 40 minutes from Quebec City (most hotels in the city were fully booked due to the Music Festival). Lobby is quite nice although public areas are very limited. There is an indoor pool which the kids loved but not much else (other than a small deck, sauna, small grassy area and a "Jacuzzi").
Rooms...
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The People from the hotel were really helpfull and lovely. The room was really good!! and the breakfast too. We had a quick stay but it was a great one!
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We stayed in this hotel during the Christmas break, and we loved every minute of it. Our room was clean and comfortable and had a loft, a fireplaces, and a jacuzzi. The staff was very friendly and helped us when we had to find someone to fix our car since we didn't speak French. There was a shuttle to the...
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We have been to Hotel Val des Neiges for the past 3 years now with my wife and young daughters, once in Jan and once at March break. Unfortunately, the hotel is going downhill every year.
Firstly, a real hotel should have an inroom safe and a fridge packed with atleast softdrinks and snacks. No safe, no fridge. Fine. OK,...
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First of all we’d like to thank you for taking the time to send us your comments. We will be doing the necessary follow-up regarding your recent stay at l’Hôtel Val-des-Neiges between Sunday January 2th and Wednesday January 5th.
I would like to bring to your attention that we have a guest services agent at the front desk 24 hours...
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The hotel has a feel of a motel, modest and older decor and furniture, worn out sauna. The location is great for the Mt. Saint Ann skiing, with the shuttle (we never waited more than an hour). The room was large and sunny with great view of the mountain. All was fine for the money we paid, until we used...
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Thank you for taking time to send out your comments regarding your stay at our hotel. Being the Guest Services manager I take every comment very serously. I'm sorry to hear about sleepless because all your staff do the best can to give to our guest the best experience. You seem to have enjoyed your stay even with the unfortuane...
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We went to this resort to save some $$ s but it was good experience since it showed me how this location would be lively during Winter, just on the edge of the Ski hill. rooms were bit small for the price. receptionist was friendly and so was staff in thier restraurent. Good deal on breakfast.($10/ unlimited). NO Parking Fees.
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Thank you for giving us your input regarding your stay at the hotel. It is a fact that we are really well situated for a skiing vacation. Thank you for choosing the Hotel Val-des-Neiges and this will be priviledged to have one again as our guest.
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I have booked room with two double-beds through BonjourQuebec.com. We arrived after midnight and we have received two connected rooms with single double-bed for the same price as original booking ( and of course with apology for change in the booking). We were happy for this arrangement. Both front-desk and floor staff was very polite and hotel&rooms were clean. Free...
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Thank you for having taken the time to give our comments about your stay at the hotel. I'm also glad then you were happy about the arrangement for the room.
I hope we'll see you soon.
Joannie
Front Desk and Guest Service Manager
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Reasonable room rate. Nice and clean room. Front desk employees very polite. We arrived at 12h00 and the room was ready. Got an upgrade (mezzanine with a mountain view), very appreciated.
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Thank you for taking the time to forward us your observations regarding your stay at the Hotel Val-des-Neiges.
Being the Guest Services Manager I take all customer comments very seriously. I’m really pleased to see that our staff went out of their way to insure the highest quality customer service our guests deserve.
Thank you
Joannie
Front Desk and Guest...
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We stayed at Hotel Val Des Neiges over the Feb. school holiday. I made the reservation over the phone because it was complicated: a couple + a teenager, needing adjoining rooms, 4 nights at the hotel but only 3 days skiing. (They sell lift tickets to Mt. St. Anne) The reservation agent's last words to me were "I'm giving you...
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