We booked online, but there were only pet rooms left. I am allergic to cats but I didn't feel any effect even in the pet-friendly room. It would have been nice to have had more bedding (more blankets, etc) as we were sharing the room with another couple. Front desk was helpful enough and room was quite clean. Hot tubs... More

I had a fairly lengthy stay at the Best Western. Fernie is booming due to mining and tourism and their isn't very much competition, if any, for the business lodging dollar. The hotel is adequate, but a service orientation is severly lacking. The front desk makes minimal effort, with a few note worthy exceptions. Want a massage? Check the number... More

After a 4 hour drive from Calgary on icy winter roads we arrived at the Best Western. We unloaded our bags and when I went to hang up our 5 coats I noticed someone else's clothes and food in the closet. Their was food in the fridge, clothes in the drawers. The ladies at the front desk were very nice... More

Unexpected stay, forced to find accommodations when bad weather interrupted a trip, and was pleasantly surprised to find great accomodations at the last minute. Pros: Great front desk staff. Room and public areas very clean. Rooms spacious, good beds, good linens, good amenities in bathroom. In-room WiFi. Good security – room key to access through elevators. Good breakfast (hot and... More

We love Fernie and we loved this hotel! My husband and I had no reservations yet they happily accommodated us with a good rate right when we came in. The staff was so professional and friendly. Our room was lovely. When we tried to go out for a bit that evening, our door wouldn't lock but the front desk was... More

I was very happy with the cleaniness of the room. That's always a priority for me. We felt as though the value was excellent and hotel amenities were great. Everything was fine until about 2 am when our noisy neighbors decided to have a late night gathering in their room and wake me out my sleep. Walls are not well... More

This is a really nice and relatively new hotel, but it's sandwiched between the highway and a road that seems busy with truck traffic at least during the day although quite at night. We were on the non-highway side and slept fine, but I'm not sure it would have been that great next to the highway, but you never know... More

I was only able to stay one night but did have one of the most wonderful hotel experiences ever. The rooms are awesome,- very comfortable beds, super clean with lots of attention to details. A decent breakfast is included. I didn't have the opportunity to try out any of the other hotel services but have noticed a beautiful hot tub... More

My daughter and I ended up in Fernie after altering our plans on a long weekend Monday to avoid heavy traffic. We inquired at the Best Western and they only had one room left with two beds - and it was a suite which we were given for the regular room rate. We had a lovely, clean room and the... More