This is an ok hotel located just down the road from the Museum of Civilization and just over the bridge from downtown Ottawa. The hotel is clean and the staff is friendly. There is free wifi but parking is $10 and there is a restaurant where you can (and probably will have to because there's nothing else around) buy food.... More

Stayed here for a day thank god .. nothing great, I thought I would have a view of the river not. The room were clean but we did have a suite, all our other friends had small rooms and no fridge in rooms, only in the suites. Also the resto downtown stairs was not very fast people waited for 1hr... More

everything good nice spot very recomanded price fare excelent food all around walking distance More

Good place, friendly staff, try to get a room with river view, beautiful More

We stayed here for one night on our way to Quebec and were happy with the quality and value. The room had what we needed, was clean and the beds were comfortable. We had no trouble with parking out front, and made use of the very tiny pool (there seemed to be a lifeguard there during opening hours, which I... More

We chose this hotel for a one night stop over as we had to return our car to downtown Ottawa in the morning. We made a good choice. the room had everything we needed. We ate both our evening meal and breakfast in the restaurant and were pleased with the food and service. Our room was clean and well equipped.... More

I booked on Bestwestern.com. I am a Platinum Elite member. Not new to travel. My rate was for a three night promotion. I changed to two nights at check in (after some change in travel logistics). I did not choose advance pay and did change within the cancel period. I did change type of room. I had been up for... More

Upon arrival, the reception staff showed no sign of greeting me and let me stand at the desk for a few minutes before attending me while she was complete bookings from printouts. I thought this could have waited and be done when no clients were waiting! Later on, the reception manager Roxanne was the most helpful in facilitating my stay... More

I have never, in 50 years of travels and hotels all over the world, been so disappointed and angry as I am over our recent stay at your Best Western Plus hotel on Laurier St. in Gatineau, QC. The circumstances surrounding our booking were devastating – my mother was dying and my daughter was booking by phone on Sat. June... More