Pro: Lovely and helpful people at the front desk, at least to me Renovated room - upper floor overlooking the river. Bathroom pretty cramped. Beautiful view of Parliament and the river. (however I saw other, less spacious rooms.) Internet was fine in the room and elsewhere Relatively good value Con - The pillows are very high and they had no... More

We stayed here in May 2013 when attending a conf, All of the "big" Ottawa hotels were booked as were all of the nicer airport hotels. This hotel was a "last resort" option. We were worried it was going to be awful. We arrived very early in the day after a crack of dawn flight. We wanted to leave our... More

This hotel is our favorite for when we visit Ottawa. The price is good relative to downtown Ottawa but it is only minutes away. The hotel has undergone major renovations and upgrades. The staff at the front desk are all fantastic. Everyone speaks English and they all appreciated my very poor French. The restaurant is very good and so is... More

Stayed one night at BW hotel enroute to Quebec city. Good location just across the river with easy access to Ottawa city and sights either by car or walking. Chose this hotel accommodation outside of city limits for a good nights sleep minus traffic noise. Splendid river view from upper floor. Staff very willing, helpful and courteous. Restaurant has a... More

From the word go or rather from arriving at the reception, on the 19.05.2013 around 6pm, to check in, everything was professional, quick, smooth and foremost friendly thanks to Stephan the concierge. After couple of minutes we were on the way to our room on the 7th floor, neat and clean and with extremely comfortable king bed. For those who... More

We love this hotel which has been a favourite in our family for reunions, moves, or when our A/C was broken in a heat wave! Rooms are very clean. The location can't be beat; it's 5 minutes from Ottawa. The staff are always friendly and helpful.We were once upgraded to a beautiful suite overlooking the river with a terrific view.... More

I chose this hotel because it is a Best Western, usually the best value with reliable facilities, and this one exceeded my high expectations. Location was fun with its views of Ottawa across the river, and convenient because there is a bus stop at the door for a route directly to the centre of the city. The hotel should actually... More

I was in Gatineau Ottawa for a couple of days last week on a business trip.This hotel is exactly was I was looking for : confortable and affordable .... My room had a super wiew on the channel and the city of Ottawa. I enjoy walking in the morning around the hotel with the Park right in front ! The... More

Another wonderful stay at this Best Western! All the staff are extremely courteous and helpful. The location is perfect - right across the river from downtown Ottawa. I stayed on the 9th floor and the views from my balcony were impressive! Amazing views of downtown - especially Parliament! Every morning I woke up early just to watch the sunrise over... More