I make reservation for two double bed room, end up in a room with one king size, so I return to deck reception they said they was a sofa bed, so I decide to keep that room. Bad mistake that bed was real bad. Also on reservation was supose to be river view, was more view on old hull well... More

The location is great, just in front of Outaouais river. About two km from the Parliament, so you can go there by foot or rent a bicycle that you can find just in the other side of the hotel. The hotel had a overall refurbishing in the last two years. I had a great new room for a steal! Ask... More

Many of the reviews below capture the story of this hotel. Large rooms, with in my case a very comfortable king size bed. Bath and kitchenette are well appointed. My room, on the nineth floor was very clean. View of the river was perfect. Non descript lobby but with a friendly manager and servers at the bar who gave great... More

We stayed at this property in room 816, while coming to our friend's birthday party. The check- in went smoothly, even though we arrived one hour earlier, they gave us a room right away. Self parking has a good rate. Location is good to both Gatineau and Ottawa. The rooms are big ( king size bed and sofa bed, plenty... More

My friend and I had a 10th floor room overlooking the river with great views of the city, including the Parliament House, Supreme Court and the western skyline. The room was clean. Heat was easy to adjust, but there was no air circulation. There is one exhaust vent in the bathroom, but it didn't seem to be drawing air. The... More

It has good bones... good location, great size, okay price. It was 78 degrees in our hotel all weekend long. When we complained we were offered a fan. The fan did not help. Seems they don't turn their AC on until next week (and were not willing to adjust this). They had a completely full hotel with hockey teams ...... More

We recently stayed in this hotel for a hockey tournament. The hotel was full as we expected. I arrived early, was set up with the parking (underground around the corner from the hotel - very easy, in and out access). I was told that my room would be ready at 3. Despite repeated attempts to get in early, I went... More

Easy to find when you are coming up to it, Underground parking is nice. The rooms were big, clean and very modern. We had a room with two doubles and breakfasts for two package. The bathroom had nice granite countertops, as did the wet bar. The added touch of a second door to the bedroom was nice. It wasn't too... More

My husband and I went for a night away, and were pleased by the prompt bilingual service we received without waiting in the bright beautiful lobby. It was Winterlude and so busy, but it was not loud at all in the halls. But much to our chagrin, the keys to our room did not work! We went back the 10... More