I was in town for a convention in downtown Ottawa, and was looking for a hotel that was fairly close, that wasn't $200 a night. I spend roughly 140-150 nights a year on the road, and stay at Choice Hotel properties often. I prefer the Clarion brand, as they are almost always a top tier property with a restaurant. This... More

Check in was efficient, the room was tired and in need of new carpeting and furniture. When we woke up to make coffee there was none with the pot and when they brought it to the room we were informed that more than one pouch would cost 2.50! Restaurant was noisy with a Saturday night band playing, so we skipped... More

Front desk took forever to give an internet code and the internet would disconnect very often. Rooms are fine. Room service was good. Beds are small if sharing with someone else. Pillows are extremely small but they give you 4 per bed. More

I have 2 email confirmations for a room with 2 beds. When I checked in I got a room with 1 bed. I went back to the front counter and the manager on duty basically told me I was **** out of luck and that I did not have a choice because the room has a pull out couch. He... More

After an unfavourable experience in the hotel parking lot with another guest, service at checkin was very welcoming and trouble-free. This visit was the kind of situation where we needed to unload the vehicle for our 4-day and 3-night stop-over from a week-long business trip in Montreal, so hauling everthing out of the car and up the stairs (no elevator)... More

Was given a brochure for massage therapy with the wrong phone number on it. When adressing this with the hotel clerk (over the phone), she didn't believe me. I had to go downstairs and beg her to call to verify. She gave me a second number wich was also wrong!!! Waitress attitude at restaurant (morning & evening) was deceiving, to... More

The "Choice Hotel" chain are our first choice of hotel and inns to choose when we are on the road until this one happens. We stayed there at the Victoria Day weekend. The room is okay but the bathroom is a bit runoff and need some renovations. However, the most troublesome part was when we check-out. The amount on the... More

We stayed at this hotel 2 nights to visit Ottawa and were really pleased with our stay. There were 3 of us and the room was very spacious and didn't only have 2 queen bed but also an extra twin bed. Bathroom was big and had all the tolietries and towels. The hotel and the rooms were very clean and... More

Nice friendly family hotel, staff had all info for attractions and were very helpful. Rooms were clean and spacious. Near the Casino More