I stayed there for a two days conference and I can assure you I will not come back! Old, neglected, dirty... No elevator. Chipped paint. You do not want to put your bear feet on the carpet, sit on the sofa or touch the light switch. Staff at the reception desk seems annoyed by your presence, does not smile and... More

This is a nice hotel and everything is fine except for the awkward breakfast arrangement. We were given coupons to visit the restaurant for a "continental breakfast". Since it is an operating restaurant doing business in the morning too, there was a 30 minutes wait time to get a table. Then you will have to wait another 10 mins for... More

Stinky room, door jams, and TV DOES NOT WORK. Of course, they don't tell you upfront that there is a problem with the TV when you check in. When you go back to the front desk to complain, they say that they are aware of the problem and that the repairman should be there tomorrow (yeah right!). For a 120$... More

I wouldn't bring my girlfriend on a honeymoon here, but for business it served the purpose. The girls at the front desk are friendly, the maid helped me out by giving me an extra kleenex box when I had an allergy attack. The decor is a bit outdated, but again, for business purposes it should suit your needs, If you're... More

Called up Calrion in Northmapton MA to request reservations - rudest front desk ever (called six times) filed complait with hotel - said they werent required to respond since I never stayed there - asked why would I make a reservation if I received bad service from front desk? They said that's policy to bad -to sad my file #... More

I was in town for a convention in downtown Ottawa, and was looking for a hotel that was fairly close, that wasn't $200 a night. I spend roughly 140-150 nights a year on the road, and stay at Choice Hotel properties often. I prefer the Clarion brand, as they are almost always a top tier property with a restaurant. This... More

Check in was efficient, the room was tired and in need of new carpeting and furniture. When we woke up to make coffee there was none with the pot and when they brought it to the room we were informed that more than one pouch would cost 2.50! Restaurant was noisy with a Saturday night band playing, so we skipped... More

Front desk took forever to give an internet code and the internet would disconnect very often. Rooms are fine. Room service was good. Beds are small if sharing with someone else. Pillows are extremely small but they give you 4 per bed.

I have 2 email confirmations for a room with 2 beds. When I checked in I got a room with 1 bed. I went back to the front counter and the manager on duty basically told me I was **** out of luck and that I did not have a choice because the room has a pull out couch. He... More