The hotel was nicely decorated for Christmas, however, if you are going on a holiday down south you wouldn't expect the pool to be closed. We actually picked this 'resort' because it had a pool. My family and I took a holiday to visit my brother and go skiing but the pool was closed for 4 of the days and... More

The lobby is very nice. Had a nice big christmas tree and fire burning. Very cozy. They were accomodating in that we were two adults and three children. We asked for a microwave and fridge in our room which was provided. The only negative thing is that the bathroom did not have a fan and there were only about three... More

Unless it is for a visit to Echo de Brazil. I will not be back to this hotel. My first complaint would be the service from the staff. A little bit goes a long way...but they don't give even a little bit. My second complaint would be regarding the room service. Thy claim that it is open til either 10pm... More

Reserved a room to attend a party which was originally scheduled for a Friday nite...cost quoted was $109 . Party was then moved to the following Saturday nite and the price had jumped to $129. Thought weekend rates were usually cheaper than week rates???? Booked ahead of other guests attending the party and were given a room in the basement.... More

Beautiful hotel with fabulous renovations. I got married there this summer. Staff were very helpful, dinner was excellent, room was clean and beautiful. Nice golf course on-site. The only problem was the morning after - a holiday Monday in Ontario, however it was not a holiday in Quebec so the continental breakfast did not seem to anticipate the large influx... More

I stayed in this hotel Nov 18-20, 2011 and was shocked to find there was no heat in the room the first night - it got very cold - and the toilet didn't work. It would flush, but to stop it running I had to take the tank lid off and plunge my hand in on the black stopper to... More

I made reservations in advance and when I checked in at 6 pm things seemed to beheading down the wrong path, as my reservation appeared to be misplaced. Staff did a lot of calling back and forth then I was told that my room was not ready. From there it took another 15 mins before someone handed me the room... More

I checked in to this hotel at 7pm and the room wasn't ready. After 20 mins of staff wandering around and trying to contact each other on walkie talkies I got a room. The hotel itself is getting a bit old and in need of renovations. Lots of paint peeling from the doors and walls when you get up to... More

We arrived at the hotel and the service was nice. We went to our room and as I looked out the window expecting the golf course I was looking onto the parking lot. The room was big and had a separate sitting area. We went downstairs to check out the pool and Gym. The Gym was big and well equipped,... More