I recently had my 2nd stay at this hotel and would like to say....the day staff are pretty good in the restaurant...one waitress jokes around with all the clients and makes it a fun place to be in the morning....the food is usually pretty good as well. The night staff in the same restaurant are slow to serve and tend... More

I recently had my wedding there and we paid over 3000 for it. We went and took a tour of the building and rooms about 2 months before the wedding. My husband, myself an our wedding party were planning on staying in a chalet in banff for the wedding but the lady giving us the tour changed our minds saying... More

This time around the stay was much more relaxing and enjoyable. Our last stay was not as nice, but Bravo to all the staff and management for making an effort in correcting all of the mistakes. We will be out again to enjoy your friendly staff and clean rooms. Again Bravo. More

I've been to this hotel on at least 3 separate occasions. It seems to be going down hill. My last trip my reservation was messed up and had to take 30 minutes to sort out. The elevators had the stench of vomit, and the hotel it self just seemed dirty. It is fairly new so stained carpets and chairs you... More

I love the rooms and the mountain view. You can smell the fresh mountain air upon arrival and its an affordable overnight get away. More

Staff at the resort were excellent, however that's where the excellence ends. At check in the hotel appears clean and well appointed, upon entering our room that was quite the opposite. The room has 10 foot ceiling, which not only looks odd, but makes any sound and/or talking echo. The room furniture was nice, but very beat up. The bathroom... More

The check in went smoothly. Everyone was polite and accommodating. Our room was very clean with every imaginable need met. At the restaurant we were seated in short order. This was our first time here but you could tell it was a popular dining place because of all the smiles on the patrons faces and the sheer amount of people.... More

I recently stayed at the resort and the customer service exceeded my expections as a general manager for a different hotel I appreciated great customer service and we recieved that from this hotel. We utilized many of the facilities the first night we were there we had a wonderful supper of Prime Rib and Lobster, we played in the Casino... More

What a wonderful place to get away from the city and just have a fun time. The hotel room was very spacious and clean and we had an awesome mountain view. The supper buffet was delicious and we found the staff to be very friendly and helpful. It was an excellent value and we will definitely be back...we loved it!! More