Accommodation was totally unsatisfactory. The quality, service and cleanliness were all substandard. There were numerous difficiencies in this hotel property but the straw that broke the camel's back was ....The most sickening discovery was when it was time to go to sleep. When I pulled back the comforter I was disgusted to see several long black hairs on the sheet.... More

The view is second to none, the owner Chris was very friendly and made sure we enjoyed our stay. The breakfast was amazing! Very nice touch... We felt like family. More

Amazing weekend to relax and enjoy the view. Chris was extremely kind and helpful in everything we needed. The room was basic, but the views and service definitely made up for it. Perfect value for your money. There are upgrades being completed as we speak for massage and spa services, I will definitely be back with my special someone to... More

We also purchased a weekend package and were not disappointed. The views were spectatular-must say we took alot of scenic pictures without even leaving the hotel. We received the wine and free passes to Radium Hot Springs and the included breakfast every morning was fabulous as well. Also received a gift certificate for supper at Strands in Invermere which was... More

When we arrived, our reservation had gone missing - but the owners quickly got a room ready for us...some organization is needed. The hotel is perched way up on a hill which overlooks the entire valley and I think it has the best view in the area!...but it needs to be updated...paint, tiles, bedding and such. Even if one room... More

My husband & I purchased a weekend pkg and an extra night. As some have mentioned, they seemed very disorganized, even though it wasn't busy and they certainly knew we were coming. Got a comp bottle of wine, never did see the roses, and were offered a box of chocolates and told to take two each! Breakfast was fine, but... More

I booked the Bugaboo Suite for my boyfriend's birthday for the weekend. The location and the views drew me there and we were not disappointed in either when we arrived...! Our room on the 3rd floor afforded breathtaking views, without the disruption of other hotels or traffic. Even the trees were lower than our balcony! On arrival, we were greeting... More

This chalet Europe is a nightmare! Worst hotel ever • stay away! The light bulbs are burned out, the bathroom tiles are torn and dirty, the shower is old and ready to break apart and the toilet bowl drips water - yuck! On the top of that - - it is noisy in the morning!! I feel like I'm cheated... More

I bought a 2 night stay and we only stayed the first night and got up first thing in the morning and went home. The room was cold even with the gas fireplace and heat on high. The walk was not shovelled and the room wasn't ready at 4:00 . The room itself was uncomfortable to sit in as the... More