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All 10 Courtenay hotels

BEST WESTERN PLUS The Westerly Hotel & Convention Centre

3.5 of 5
1590 Cliffe Avenue, Courtenay, British Columbia V9N 2K4, Canada
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BEST WESTERN PLUS The Westerly Hotel & Convention Centre
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81%
Ranked #4 of 10 hotels in Courtenay
Most recent review
4 of 5 stars Reviewed 11 June 2013
Darkwing13 Kelowna Bc
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168 reviews from our community

Traveller rating
    71
    60
    27
    6
    4
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Families
47
 
Couples
46
 
Solo
10
 
Business
40
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Kelowna Bc
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 11 June 2013

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Review collected in partnership with Best Western

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Linda B, Duty Manager at BEST WESTERN PLUS The Westerly Hotel & Convention Centre, responded to this review
12 June 2013

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Stony Plain, Canada
1 review
5 of 5 stars Reviewed 6 June 2013

My daughter and myself flew from Edmonton to Abbotsford. We grabbed a rental car and other than a couple of days visiting relatives on the lower mainland, we had no plans for the rest of the week. We decided to drive up the Sunshine Coast not sure where we would end up for the night. Late in the afternoon we... More

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Linda B, Duty Manager at BEST WESTERN PLUS The Westerly Hotel & Convention Centre, responded to this review
10 June 2013

Dear Don M. Thank you for your wonderful review and taking the time to let us know about your recent stay. We really appreciate your choosing our hotel, and also for recommending us to others! We often get great compliments on the outstanding service of our staff and we look forward to having you and your family, visit us again... More

Calgary, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 June 2013

This place has great potential but its hit and miss. The service is excellent but most of the rooms and the building are very old and tired.. We were lucky enough to be in the newest wing which is close to the road--Mountain view, and the room was beautiful, with a great balcony. However the complimentary breakfast was bare minimal... More

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Linda B, Duty Manager at BEST WESTERN PLUS The Westerly Hotel & Convention Centre, responded to this review
9 June 2013

Dear travelsome R Thank you for taking the time to let us know about your recent stay. We appreciate that you chose to stay with us on your recent visit to Courtenay and do hope you will consider The Westerly Hotel the next time you are in the area. More

Victoria
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 June 2013

This was our first time staying in this hotel; we only stayed one night. We booked a plus room so that we could have pillow top beds. Checking in was fine and staff friendly. The room was comfortable and clean. The beds were comfortable too. Nice to have a balcony and sliding doors. We were at the back, overlooking the... More

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Linda B, Duty Manager at BEST WESTERN PLUS The Westerly Hotel & Convention Centre, responded to this review
9 June 2013

Dear Bren A Thank you for taking the time to let us know about your recent stay and appreciate you choosing our hotel. We have 4 levels of guest rooms at our property including economy, comfort, plus and premier which enables us to meet a wide variety of guests needs,which includes being away from the bridge. We are very excited... More

Vancouver, Canada
Senior Contributor
34 reviews 34 reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 31 May 2013

Very pleased with my recent business trip here. mybooking.com messed up my reservation, but the hotel fixed the error and made "everything right" - very much appreciated! Good value, and okay location (not too far from downtown, but you may want to drive depending on your activity level). Clean (except the fridge - nasty!) and tasteful - to the point.... More

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Linda B, Duty Manager at BEST WESTERN PLUS The Westerly Hotel & Convention Centre, responded to this review
3 June 2013

Dear Scarlett S. We were happy to hear that you enjoyed your stay with us and we were able to "make everything right" with your reservation to make your business trip it - nice and easy! We look forward to having the opportunity to welcome you back in the future so you can enjoy the Comox Valley again. More

Victoria, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 6 May 2013

We've been to a few Best Westerns over the years and found they are average hotels. This one is a noticeable cut above. The welcome from front desk staff was first class and welcoming. Courtesy like this is not often found even in higher end hotels. So cutting right to it. The hallways and carpeting were a bit worn. The... More

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Linda B, Duty Manager at BEST WESTERN PLUS The Westerly Hotel & Convention Centre, responded to this review
11 May 2013

Dear grandcharles, I would like to thank you for taking the time to let us know about your recent stay. We really appreciate your choosing our hotel, and also for recommending us to others! We often get great compliments on the outstanding service of our staff and we look forward to welcoming you back and seeing you again! More

Sechelt, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 April 2013 via mobile

Spent last night at the Westerly and from the moment we arrived we were not disappointed. The staff, rooms (with fridge and microwave) and beds were great! Bathrooms were clean and modern. Love the fact that there's a balcony to every room. This place has all you need, cool lounge with a billiards room, a pub, restaurant, a liquor and... More

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Linda B, Guest Services at BEST WESTERN PLUS The Westerly Hotel & Convention Centre, responded to this review
6 May 2013

Dear Joh_Joh_Bean, Thank you for your wonderful review. I'm so happy to hear that you had a great stay with us! We also agree, we are in a great location and have the best team! We look forward to having the opportunity to welcome you back in the future so you can enjoy the Comox Valley again. Guest Services More

Fraser Valley, Canada
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 27 April 2013

We stayed at the Best Western Westerly in Courtenay BC in a pet-friendly room. Nice room with a king size bed and a balcony. Parking is in the back with access to the accommodations building through a separate entrance. There is an 'overpass' from the third floor which provides access to the lobby, restaurant and pub. This is definitely an... More

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Linda B, Guest Services at BEST WESTERN PLUS The Westerly Hotel & Convention Centre, responded to this review
6 May 2013

Dear Guest, We appreciate your review and want to thank you for taking the time to share your comments of your recent experience at our hotel. Guest feedback such as yours is very helpful in determining where additional attention is needed in our hotel. Our staff take our customer requests personally to ensure that your needs are met and we... More

Vancouver Island
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 18 April 2013

Stayed just one night, the beds were very comfortable - with fitted sheets! Expected it to be noisy but it was ok. Overnight no noise at all. We turned off the thermostat as the fan had a heavy kick when turning on. Very clean, a little dated but they're obviously making the effort to keep it clean - nice carpet,... More

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Linda B, Guest Services at BEST WESTERN PLUS The Westerly Hotel & Convention Centre, responded to this review
6 May 2013

Dear vanisle3, Thank you for taking the time to share your comments of your recent experience at our hotel and was sorry to learn of your pillow experience. We regret that they did not meet your expectations as we have received many compliments on our pillows in the past, so much so that our guests try to buy them. Everyone's... More

port hardy bc
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 31 March 2013

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Review collected in partnership with Best Western

Was this review helpful? Yes 1
Linda B, Guest Services at BEST WESTERN PLUS The Westerly Hotel & Convention Centre, responded to this review
8 April 2013

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Additional Information about BEST WESTERN PLUS The Westerly Hotel & Convention Centre

Also Known As:
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
BEST WESTERN PLUS The Westerly Hotel & Convention Centre Courtenay, Vancouver Island
Address: 1590 Cliffe Avenue, Courtenay, British Columbia V9N 2K4, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Courtenay
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Courtenay
Price range (per night): ₹5,590 - ₹10,143
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Courteany's one and only full service hotel, centrally located, offering convenient access to the City and its many attractions. Featuring 140 guestrooms and suites, inclusive of our Premier Mountainside Wing. On site Restuarant, Pub, Lounge, Liqour Store and Games Room. ... more   less 
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