nice hotel, clean and well kept... I stay for business a couple of times a year. i will probably start staying at other places to try them as other hotels are 20 to 30 $ per night cheaper. Staff are great. I have a big complaint... the little rattan thing they have to keep your clothing in is in the...
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I frequently travel and rent hotel rooms weekly. The Prestige is the only hotel I look forward to visiting. It's a home away from home for me. And it’s all about their service. They’re personal, professional and always accommodating. When I travel to Cranbrook, I always stay at the Prestige. Also great for family trips as well.
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Thank you for all your kind comments. I will be sure to pass on your compliments to our team.
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We were personally served by the lounge and catering manager. She provided instant and excellent service for our needs. The experience was perfect.
Garry Columbus
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It is very rewarding to learn that our team made your function a wonderful event. Thank you for posting your review.
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My daughter's softball team stayed at the Prestige for 3 nights in July while attending a tournament. It has everything you could want: a pool, a great gym, a restaurant, a bar with a patio and very helpful and friendly staff. It was nice and quiet too - except for the noise our girls generated when we let them have...
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Thank you so much for your review of our property. We are very proud of the facility and amenities offered to our guests who visit Cranbrook.
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After staying at the prestige inn at Radium we decided to give the prestige in cranbrook a try We had a long day at Fort Steele and were happy with a clean comfortable room. The kids had fun in the pool which was a nice and clean The front desk staff were very friendly and very knowledgeable about the area.
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We are delighted that you enjoyed our hospitality. Thank you for your comments.
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Staff was very helpful, room was clean and quiet. There is a small amount of noise from the trains behind the hotel at night but it doesn't bother me. The staff always knid to me.
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Thank you for your review. We look forward to welcoming you again.
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The Rocky Mountain Resort in Cranbrook is by far the most "classy" accommodations offered in Cranbrook! The hotel staff is very friendly and they make you feel that you belong at the hotel. The rooms are very clean and up to date; very comfortable beds. The hotels amenities are excellent offering a terrific fitness room and pool. When I stay...
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I have stayed at Prestige's other properties throughout BC and this one lives right up to their high standards. My 2nd stay here at the Cranbrook location. What more to say? Beautiful rooms, spacious meeting rooms, an above average in house restaurant, a "real" gym (not just a token little workout area), great front desk staff. Both stays have been...
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Sunday afternoon, May 29 / 2011, i made a call for a reservation for an overnight stay for an emergency operation at cranbrook hospital ( I'm from Golden BC and it's a 3 hrs drive } monday morning 0700 for my wife. So the desk attendant ,Sarah, offered me a special for the circumstances at 129,95 and i told her...
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Thank you very much for your comment. We sincerely apologise for the way your inquiry was handled. We have sent you a private message further describing the rate structure for CP Rail.
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This was my first stay at the Prestige. I couldn't be more impressed with the front desk staff. They answered all of my questions and even gave me a few tips to help navigate the city etc. The rooms are impeccably clean and very comfortable. I had room service and it was fast, hot, reasonably priced and just good.
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