I moved into a room. First problem: The TV doesn't work - slow to resolve the problem. Next problem - Toilet flooding the bathroom floor. fixed two days later. Wireless Internet is intermittent and they state that it will be fixed later once they get new equipment. Rooms not soundproofed. You can hear people walking above you - you can...
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Thank you for your comments. We are sorry that you were so unhappy with your stay here. Many of our staff have been here over 10 years and they work hard everyday to ensure a positive enviroment for our clientele. We will continue every day to learn from any mistakes we have made to ensure a better stay for our...
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The room was clean and comfortable though somewhat noisy from the nearby streets. Very friendly person at the front desk. The food prep area in the kitchenette is small. Easy walking to everything downtown. I would stay here again.
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We appreciate you taking the time to offer your comments here. The staff at the bear country take great pride in our inn. We always get good comments from the accomodation inspectors about being the cleanest property in our area. I agree that we need more counter space in our bachelor kitchettes and we will get that fixed. Thank you...
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Start with the plus points first - The Bear Country Inn has a central location, close to all shops and restaurants and the housekeeping is excellent.
Now for the downside - me and my husband had unfortunately pre-booked to stay here for 9 days - big mistake.
The tiny room was dark (dim lighting), the decor was brown/beige throughout -...
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Thank you for your feedback. We have changed out to a fluffier pillow program and just keep a few flat pillows around when people request them. We have made continueing improvements to the inn and many of the rooms now have irons and hairdryers. As well as every room has as a standard refridgerators and coffee makers. We have also...
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Terrace lacks a choice of downtown accommodations, and this motel is certainly centrally placed, however, the room we stayed in was located in the older part of the motel and the units need updating. The walls are very thin - you can listen to the snoring sounds coming from next door! the floor boards need tightening and the bathrooms are...
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Since the date of this review all our bedding has been switched over. Many of the rooms have duvets and comforters now and all our older blankets have been changed out. We apologize if that was not the case during your stay. We strive every day to improve the quality of our service and of our property. If you are...
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