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All 6 Richmond Hill hotels »

Sheraton Parkway Toronto North

2.5 of 5
600 Highway 7 East | at crossroads of Highways 404, 07 and 7, Richmond Hill, Ontario L4B 1B2, Canada
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3.5 of 5 stars 99 Reviews
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99 reviews from our community

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Traveller rating
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Date Rating
Gabrielle L
Montreal, Canada
1 review
2 of 5 stars Reviewed 5 February 2012

I was at Sheraton Parkway last week for a bussiness trip. I arrived at 11PM on sunday and was unlucky to find hairs in the bathtub. I called the service and was change to the room next to it where I found for a second time hairs on the toillet. This gave me a really bad start at the hotel... More

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SheratonParkway, Manager at Sheraton Parkway Toronto North, responded to this review
8 February 2012

Dear Gabrielle L, I apologize for your recent experience. Rest-assured, we make every attempt to ensure our rooms are cleaned and inspected before the arrival of our next guest. We will ensure your comments are discussed and used as a learning tool to ensure future guests do not encounter the same deficiency. I apologize again and ask that you visit... More

Beach_Addicts
Oakville, Canada
Top Contributor
56 reviews
52 helpful votes
1 of 5 stars Reviewed 31 January 2012

I was stuck with a balance from Living Social, then this deal came up for this hotel (decided to use up and get rid of the LS balance - which itself is a horrible program, so don't join). The deal included one night stay, breakfast for 2 and a 25 min. massage for each of us at the onsite spa... More

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SheratonParkway, Manager at Sheraton Parkway Toronto North, responded to this review
1 February 2012

Dear Beach_Addicts, Let me start by apologizing for the inconvenience you experienced during your stay. I wish we had known about your noisy neighbour. We have 24-hour onsite Security Officers who could have stopped the nuisance immediately. Unfortunately, not all guests are respectful of their neighbours, and we act immediately to address noise complaints. Our beds are Sheraton Sweet Sleeper... More

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Jasmine C
Toronto
1 review
2 of 5 stars Reviewed 19 January 2012

I recently attended a wedding and decided to stay overnight at the same hotel so that I don't have to worry about the drive home. If I had known about the difference in the level and quality of service, I would have decided to stay over at the Hilton Suites in Markham as I have a corporate rate rather than... More

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SheratonParkway, Manager at Sheraton Parkway Toronto North, responded to this review
30 January 2012

Dear Jasmine, We appreciate you taking the time to provide feedback about your recent stay. The 4-diamond Sheraton is proud to provide a high level of service to our guests with enhanced amenities not available at other hotels. As you were attending a wedding, we would love to welcome you back so you can experience everything that the Sheraton has... More

bumblebee12
Alberta
Reviewer
5 reviews
17 helpful votes
3 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

we had our wedding at the Sheraton Parkway. The hotel itself was very nice and very convienient for all of our guests. The only real complaint I have is with the catering staff (i.e. the catering managers). They were very unorganized and not very helpful. The person who we dealt with was Carrie. I would not recommend her to anyone!... More

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SheratonParkway, Manager at Sheraton Parkway Toronto North, responded to this review
20 January 2012

Dear Bumblebee12, We appreciate your feedback, and please accept my apology for the inconvenience you experienced. We have a team of experienced Catering Managers that could have assisted you had we known you were not satisfied with the service you were receiving. The average years of service in our Catering Department is over 15 years, and we pride ourselves on... More

mbsef2000
NC
Top Contributor
54 reviews
11 helpful votes
4 of 5 stars Reviewed 9 January 2012

This hotel has a very nice common space and has average rooms. It is however very frequently busy wi conventions and large meeting groups. This can make it more difficult to recieve SPG benefits such as room upgrades, etc. There are however occasions where you can get very nice ultra des from this property, and this hotel has extremely nice... More

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SheratonParkway, Manager at Sheraton Parkway Toronto North, responded to this review
16 January 2012

Dear MBSEF2000, Thank you for your feedback. We do our very best to ensure our beloved Starwood Preferred Guests receive the best possible upgrades as part of the benefit of being a member and a loyal guest. On your next visit, please feel free to contact me direct and I will ensure you receive one of our upgraded Jacuzzi Suite.... More

Jeff L
Toronto, Canada
1 review
5 of 5 stars Reviewed 28 December 2011

There was a bit of a mix-up checking in.... but the managers on duty (Helen & Athib) were there to help solve the problem and made the entire stay very relaxing. The kids loved the pools and mother and father took advantage of the nice gym facilities. The SPG lounge on the 9th floor (in the north tower) is very... More

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K-TownKeliza
Toronto, Canada
Senior Reviewer
6 reviews
2 helpful votes
5 of 5 stars Reviewed 8 December 2011

Perfect hotel. High quality Sheraton accommodations. Great hotel amenities, free parking, great room service, spacious rooms, well appointed bathrooms, great lobby bar and even better Starbucks in the lobby. Great meeting location. Next fun trip to Toronto will consider staying here as shopping and great eats close by. Checked in late, phenomenal staff!!!!! See you soon! More

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local196
1 review
5 of 5 stars Reviewed 1 December 2011

I stayed for a christmas party and the hotel was perfect. It was nice being able to just go up to our room after we had a few bevies. Good size, quiet and my favourite thing about the hotel is definitely the beds. So comfortable. Starbucks is in the lobby so I was able to get my morning latte so... More

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myfotostudio
nfo
Senior Reviewer
7 reviews
34 helpful votes
2 of 5 stars Reviewed 28 November 2011
2
people found this review helpful

Stayed nov 2011 for 2 nights on a conference in Toronto... Hotel is being used maily for conferences both on site and offsite. I arrived at night on a fully booked hotel only to find a stinky room with one two double beds. One of the beds was just remade from the previous guest and not changed the linens probably... More

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SheratonParkway, Manager at Sheraton Parkway Toronto North, responded to this review
12 December 2011

Dear Myphotostudio, Thank you for taking the time to give us feedback about your recent stay. We have 2 onsite Security Officers who monitor the floors on busy nights. I apologize if some of the other guests were noisy and we will do our best to ensure our Security Officers continue to proactively seek out loud guests to prevent future... More

JohannOttawa
Ottawa
Senior Contributor
22 reviews
12 helpful votes
5 of 5 stars Reviewed 15 November 2011
2
people found this review helpful

We needed to go to Toronto and stay in a nice hotel in Richmond Hill and the Sheraton Parkway was recommended. It was a good recommendation. Access from 401-DVP-Hw 7 was ok for TO. The price was reasonable, free underground parking and a great free breakfast with a CAA card etc. The bed was GREAT. Nice coffee machine in the... More

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Sheraton Parkway Toronto North Also Known As

  • Sheraton Hotel Richmond Hill
  • Sheraton Richmond Hill
  • Richmond Hill Sheraton
Address: 600 Highway 7 East | at crossroads of Highways 404, 07 and 7, Richmond Hill, Ontario L4B 1B2, Canada

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