The staff are all very helpful. They suggested good places to eat and any site seeing areas to go to. The rooms were amazing, there was not a spot of dirt to be found. I think this place should be number one, Two thumbs up to the housekeepers keep up the good work. It really does show that they want... More

After shopping around and finding all the hotels in Perth full we opted for the Colonel By at Smiths Falls.The service we received from the staff on checking in was very courteous. The room and bathroom were super clean. Nice touches included free toiletries and coffee maker and pods. Our daughter had a comfortable night on the pull out sofa... More

After shopping around town, I was glad I chose this hotel. I spent a little extra for it, but in all honesty it was worth the extra money. I was here for a fishing tournament over the long weekend, and they accommodated me in every which way. Needed an outlet for my boat, no problem. Safe parking for my boat... More

I would like to say that if your looking for great staff, and a cozy, comfortable atmosphere, then this is the place to stay in Smiths Falls. I initially was told to stay at the comfort inn, but once i got there, it was super awkward to get to through a strip plaza parking lot, and was looking very rough... More

The Best Western Colonel By Inn is a first class property - in both service quality from the staff and room accommodation. There are very few times I have been fooled by other ember comments here. In the case of this hotel, I am pleased to say I discounted the negative comments from many months ago, and went with my... More

The night time desk lady felt it necessary to email my boss a bunch of lies because we were being too loud in the breakfast room. She never said a word to us directly. Very unprofessional. More

nice place to stay, clean rooms, very friendly staff...walking distance to all.... More

I really enjoyed staying at this hotel, as it was the best option in the town of smiths falls! The staff including the manager were really inviting, and friendly! Once I got to my room I was truly surprised at the cleanliness of this hotel, The rooms had a great new lcd tv, and the beds were really comfortable! The... More

I (like another person who rated this establishment) did not actually stay here. I spoke to an associate enquiring on blocking rooms for a group this coming summer. I spoke to one associate in December who was very friendly and helpful. She helped me all she could and then told me she would have the manager call me to 'finish... More