I liked the services provided by knights Inn welland at my weekend stay. The speed of service and respect by hotel employees were awsmmmm. More

This hotel is the dirtiest hotel I have ever seen or stayed in. Words can't really describe how bad this place is; it should be torn down and the owners should start again ! Our basketball team from Toronto stayed there because the other hotels were sold out. Our pink carpeting had many many stains, the comforters had visible stains,... More

I reserved a room at the Knights Inn Welland on the night of New Years Eve through Hotels.com.  When I arrived to check in, the desk clerk told me that I got the last room and that there would be others promised a room but wouldn't be able to be accomodated.I took the room (102), and as I entered it,... More

There is no question this hotel is past its prime and would benefit from a full renovation. But, if that happened you would be paying twice as much for a room. Our room was fine. The bed was comfortable, the bathroom clean, if worn. The toilet plunger in full view on the discoloured grout was a bit off-putting, but we... More

So few options of where to stay in Welland....and this would be the bottom of the barrel for me. I stayed there recently for one night. It was supposed to be two, but I decided I did not want to put any more money into this hotel. I checked in to a room that had the air conditioner sitting on... More

In the interest of keeping personal feelings out of it (I have many), I will begin by providing my general list of basic criteria when staying in a lower end hotel. And by lower end, I mean places in smaller towns that aren't marketed at 5* all-inclusives. 1) Clean 2) Comfortable bed 3) Well maintained bathroom 4) Helpful staff I... More

We haven't had any egregious problems with this hotel. It was our second stay here. This is in Rural Ontario, so no they don't have the glitzy stuff you see in the highly competitive markets, but they also don't charge as much. The pool was crystal clean, though the changing rooms were out of order and there were no towels.... More

I Stayed at the hotel and found that there is a lack of caring on the part of the staff except for the one lady who would do anything to help us I will not put her name up I will call her K. She is a very nice and caring lady who helped us when we needed it. I... More

To call the place "tired and run-down" would be kind. The real problem is not the aging facility, it's the total lack of interest that the owner / manager has when it comes to providing value. Price is not the issue. This place is filthy, and broken down. I've never encountered a hotel and room with such an abundance of... More