When you walk in the main lobby you realize that it is in need of renovation, dark 70's decor, and you start wondering. In fact, this hotel is undergoing a large renovation, starting with guest rooms. So what a surprise when I walked in my freshly renovated room. Impeccably clean, large bed with comforter, great white bathroom with good size...
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Thank you for your comment! Your opinion is very important to us. Our brand new urban room are actually very appreciated by our customer like you ! We also work very hard to offer good food at our restaurant, from breakfast to dinner. As you said, we did many renovation in the past 3 years.
Hope we will have the...
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Very nice quality vs price. Very nicely renovated . Would recommand anytime
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We would like to thank you for your comment and we appreciate that your recommand our hotel. We wish to welcome you again soon. The team of the Hôtel & Suites Le Dauphin Drummondville.
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We have stayed at the Dauphin numerous times, the place is nice however this Nov 19 we stayed there and my husband had tucked our video camera down at the head of the bed near the corner of the mattress...and forgot it. I called not too worried because the cleaning lady would have found it when they changed the bed...
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Guest satisfaction is very important to us. We value the loyalty of our housekeeping staff and are confident about their honesty. When you called on the week of November 28th, we have made the verification about your camera as soon as we were inform. Our guest satisfaction representative informed you right after the verification that unfortunately we haven’t found your...
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You know when you walk in a place and everything appears fine but there is something that just not feels quite right? It's not like trying to put a square peg in a round hole but more like a square peg in a rectangle hole or vice versa. This is what this hotel is like for me.
The reception was...
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We would like to thank you for taking the time to write your comment. Guest satisfaction is very important to us. We will follow up with our front desk staff on the attitude they should always adopt with our client, so no other client will feel like you feel. We would also like to inform you that we understand that...
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Was visiting town for a business trip in St. Cyrille. The company we were visiting booked and paid for this hotel so I don't have much to complain about! The room was massive, actually almost unnecessarily large - king bed, a desk, two arm chairs/table, etc. separated from what appeared to be a newly renovated bathroom. The jacuzzi tub, fittings...
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Thank you for your comment! Your opinion is very important to us. We would like to inform you that we close the swimming pool at 9pm because we have 8 rooms that face the swimming pool area.
Hope we will have the opportunity to welcome you again soon.
Hotel & Suites Le Dauphin Drummondville.
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From the outside, this hotel does not look great. I arrived late and walked in with some trepidation.
Aha! What a pleasant surprise. The owners have obviously invested a lot into this hotel. Very nicely renovated. My room was very classy and very nice, and decor is cool, the restaurant was excellent and the people very friendly. What else could...
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Thanks for your comments! In the last 3 years, we did a lot of renovation in our room, hallway and restaurant. Our guest really like our brand new urban room. We wish to welcome you again soon. The team of the Hôtel & Suites Le Dauphin Drummondville.
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We stayed in this hotel on the way back from Quebec City to Montreal. The hotel is in a great location close to highway. Excellent service and great amenities. My kids loved the pool. The room is very clean and comfortable. I would recommend this.
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We would like to thank you for your comment and we appreciate that your recommand our hotel. We wish to welcome you again soon. The team of the Hôtel & Suites Le Dauphin Drummondville.
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Decided to give this hotel a try after driving 8 hours and then seeing the large billboard on the highway saying it was rated 4 stars. We were not disappointed. The bed was very comfortable. A couple of suggestions though...a towel rack at the sink to hang up hand towels, facecloths would be nice and a hook in the tub...
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Thank you for taking the time to give your comments about our establishment. Guest satisfaction is very important to us. We would like to take the opportunity to inform you that we offer seasonal menu at the restaurant, so the menu change frequently. In our menu we always offer a mix of classic and innovative dish. We hope we will...
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Booked for a relaxing week end and found out the place was dirty plus outdated. we ask for a superior room and to our suprise, it was in the basement next to the laundry room. Plus there was a congress that week-end that we were NEVER notefy. We left Wow and rated #2 in Drummondvile. Pas tres propre et pas...
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We would like to thank you for your comments. We are sorry for the inconveniences that you suffered during your stay at our hotel. The cleanest of our property is very important for us. Also, we make constantly improvements and renovations to increase the quality of our establishment. By next spring, we will have completely renovate 30 new rooms for...
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We really enjoy this cozy and charming hotel.
People were extremelly polite and nice, trying to help anytime, anyway.
Breakfast was very tasty (fruits, yougurts, bread, milk, juices, many options).
Rooms were perfect. Each room is equiped with computer with Internet access and safety box.
Everything was clean and nice.
The hotel is a bit far from the downtown, but...
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51 Reviews
12 Reviews
