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All 10 North Vancouver hotels »

Pinnacle Hotel At The Pier

4.0 of 5
138 Victory Ship Way, North Vancouver, British Columbia V7M 2E6, Canada
Hotel amenities
Pinnacle Hotel At The Pier
4.5 of 5 stars 158 Reviews
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158 reviews from our community

What travellers say about this hotel
  • Pool area(3)
  • Room service(3)
  • Grouse Mountain(3)
Traveller rating
    122
    32
    2
    2
    0
Only show reviews for Family (35) | Couples (60) | Business (22)
Date Rating
San Diego
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

What an absolute gem of a hotel!!! Conveniently situated in North Vancouver, this beautiful property offers a 5 STAR experience without the 5 STAR prices of downtown Vancouver. Quiet, peaceful and so very elegant, this pristine and oh so clean establishment offers it all!!! Do yourself a favor and check it out before booking any other hotel in Vancouver. And... More

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Durham, United Kingdom
1 review
5 of 5 stars Reviewed 22 May 2012 NEW

Be assured of a comfortable, pleasing, clean and welcoming stay at the Pinnacle Hotel serviced by a friendly, efficient and highly professional Staff Team. We should know - we have made 38 consecutive stays at the Pinnacle and the consistency of service has not ever been less than excellent. More

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Chorley, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW

We stayed here for 4 nights at the beginning of May. The area around the hotel has been redeveloped from the old dock area with great success - there are boardwalks, a pier, information boards, a refurbished crane, artwork, etc and of course, a wonderful view across the bay to downtown Vancouver. The Lonsdale Quay market and the Seabus terminal... More

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Tim Morrison, General Manager at Pinnacle Hotel At The Pier, responded to this review
24 May 2012

Dear Guest, Thank you very much for providing your comments on your recent stay at the Pinnacle Hotel at the Pier. We are delighted to hear that you enjoyed your experience including the view, the staff, the hotel rooms and amenities. I have shared your comments with our team and they are very proud to receive them. I although was... More

Canada
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 20 May 2012

Stayed here on vacation for two nights. Did not know North Vancouver at all but found it to be charming, friendly and a welcome respite from Downtown Vancouver. The hotel is as good, if not better, than most 5 star properties in the downtown core. Those folks could learn a thing or two about service and amenities from the people... More

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Tim Morrison, General Manager at Pinnacle Hotel At The Pier, responded to this review
24 May 2012

Dear Guest, Thank you very much for sharing your comments and extolling to others the merit of staying on Vancouver's North Shore. We are delighted to hear that you enjoyed the service, Hotel amenities and the incredible view of downtown Vancouver from you room. Thank you as well for recommending our Hotel and we look forward to seeing you again... More

Lethbridge, Alberta
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 19 May 2012

Pleasant, tranquil, scenic location. Close to downtown and amenities. More

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Tim Morrison, General Manager at Pinnacle Hotel At The Pier, responded to this review
24 May 2012

Dear Guest, Thank you for sharing and for staying with us. We look forward to your return. Best Regards, Tim Morrison General Manager More

North Vancouver
1 review
5 of 5 stars Reviewed 9 May 2012

Have visited Pinnacle Lounge for a high tea and another time for the Lobby Restaurant. We have had outstanding service at each visit. What makes the service great is the attitude and the skills of the service staff . They know how to listen to you and provide the necessary experience rather than the product/service. Andre was amazingly patient with... More

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Tim Morrison, General Manager at Pinnacle Hotel At The Pier, responded to this review
11 May 2012

Dear Guest, Thank you very much for your kind comments regarding our team and your experiences in our Lobby restaurant. Our team takes great pride in providing a memorable experience for our guests and they will be very happy to hear about your experiences. Thank you as well for your special recognition of Andre. Andre is a consummate hospitality professional... More

TheRanj
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 7 May 2012

We spent a a few days here last week...while it is quite pricey for the area, the rooms were in great shape and looked good, and the gym downstairs is great for a hotel this size. The hot tub and pool were good as well. Glad to see free wi-fi was included in the price, which was a tad high... More

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Tim Morrison, General Manager at Pinnacle Hotel At The Pier, responded to this review
10 May 2012

Dear Guest, Thank you very much for providing us with your feedback on your recent stay. We are very pleased that you enjoyed the Hotel and all of the amenities including the exspansive pool area. We look forward to welcoming you back again soon. Regards, Tim Morrison General Manager More

Rochester, NY
Senior Contributor
26 reviews 26 reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 May 2012

Well appointed room, nice view. Nice pool. Not much around hotel for a quick bite. A little spendy, may consider trying another hotel if I'm in the area again. More

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Tim Morrison, General Manager at Pinnacle Hotel At The Pier, responded to this review
10 May 2012

Dear Guest, Thank you very much for staying with us and for providing your feedback on your recent stay. I am very happy that you enjoyed the spectacular view of downtown from your room. For your return visit please check with our Front desk with regards to the restaurants and quick bite establishments in our area. Including our Lobby restaurant... More

Abbotsford, British Columbia, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 April 2012
2
people found this review helpful

Had a wonderful stay at the Pinnacle on Saturday night after a late night 50th party we went to up Lonsdale. Clean, modern, great views of the City across the inlet. Loved the history of the ship building industry. Room was modern, comfortable beds, great bathroom. Breakfast in the hotel in the morning, great food and reasonable price. Fantastic 25m... More

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Tim Morrison, General Manager at Pinnacle Hotel At The Pier, responded to this review
30 April 2012

Dear Guest, Thank you very much for sharing your recent experience at the Pinnacle Hotel at the Pier. We are very pleased you enjoyed your experience and would recommend it to others that prefer to stay in the heart of downtown. Our waterfront location is made very convenient to downtown with the quick Seabus access and I agree the view... More

Squamish
1 review
5 of 5 stars Reviewed 22 April 2012

We have not yet stayed overnight at the Pinnacle Hotel at the Pier, but our delightful dining experience has encouraged us to spend the night at the Pinnacle even though we live only an hour's drive from the hotel. We had brunch at the hotel. All three members of our party chose something different from the menu, and we all... More

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Tim Morrison, General Manager at Pinnacle Hotel At The Pier, responded to this review
24 April 2012

Dear Guest, Thank you very much for your recommendations of our Lobby Restaurant. We are very pleased to hear that you and your party enjoyed your experience so much that you are now looking to extend your experience and stay with us overnight. When you do decide to book your stay please contact me directly as it would be my... More

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Additional Information about Pinnacle Hotel At The Pier

138 Victory Ship Way, North Vancouver, British Columbia V7M 2E6, Canada
Price range (per night):* INR8,304 - 12,595

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