Given my situation was great to be able to book and stay here for one night lay over - the staff at the front are very friendly and will do what they can to help. Breakfast is included but don't expect too much variety. Rooms are nice and clean and generally it is pretty quiet. Ten minute walk to the... More

Great service. The staff were amazing and the hotel was a really good deal. The room was clean and comfortable, with a window we could open, and the bed was very comfortable. So nice to have free wifi! Had a good meal at the Italian restaurant a short walk away.

Great location, the two guys at front desk were very friendly, the girl not so friendly or made you feel like your questions were silly. Very close to train station, our 6& 3 year old were able to walk, walking distance from Burger King, Starbucks, subway, the boatshed, a sushi place and best of all tomato Italian! Rooms were just... More

Hotel Service:: One block from rapid transit., spent 3 days there. Just an average room, single room with King bed,but It was clean, all staff was very courteous, housekeeping did ok in the room, the usual Days Inn continental breakfast, they kept it stocked well, free parking ( no onstreet parking in Richmond) and a clean mini-fridge in all the... More

Required to understand for customer problem and them review.otherwise good experince and helping staff are their.