Perfect for quick overnight prior to flight. Room was fine and airport shuttle on time. More

Be sure to not mix up Sandman inn with Sandman Signature hotel. The latter looked a lot nicer, at least from the outside. We stayed at the Sandman Inn. It was ok... but for sure it's a very old and run down place. Pros: 1. It was cheap. We got an early bird deal that was $79/night. 2. We got... More

We had a smoke-free room booked, and the room was marked non-smoking. However, the elevator, hall and room all smelled very smoky. We arrived after midnight, after traveling all day, so I did not pursue another room. Other than that (which is HUGE for me) it was a wonderful place. The complimentary airport shuttle ran every half hour until after... More

My husband & I were picked up by the hotel shuttle bus (wait time 1 hour). on the evening of before our Alaskan cruise. The shuttle driver couldn't pick up anyone's luggage, so my husband & I had to lift 8 guests luggage into the bus. The driver also didn't speak english, and didn't we didn't know there were several... More

The Sandman was what I was expecting for what we paid. The room was less than impressive, it could really use an update. There was a great shower in the room, though things like the TV could really be modernized. The front desk staff was really friendly, and he was a good representative for the hotel. Though there was no... More

We stayed here while in Richmond and were led to beleive that the loft suite would provide adequate room for a family of five, NOT. with only one bed, a hide-a bed and an air mattress in a cramped facility with a tiny bathroom that didn't have a fan, it just didn't measure up to expectation. Plus they are totally... More

Stayed one night on business and it was quite bad. I was disturbed by the condition of the room, very dirty, outdated and noisy. I was placed in a room facing Hwy99 and an intersection on the second floor. I actually checked for bed bugs. On checkout at 10 am, I stood at the front desk for approx. 10 min... More

Stayed at this hotel 24Dec 2010 and also on 05Jan 2011 while overnighting to and from Hawaii. On both occasions we arrived very late at night. I would like to mention the fellow that was on duty at the front desk both nites. He provided outstanding service and went above and beyond for us both nights. We unfortunatley did not... More

This hotel is NOT a few blocks from the airport BUT a good ten minute shuttle bus ride. OK for basic stay but when advised through Jetline of the hotel no mention was made that it was the Airport location. CAD35 for taxi to downtown Vancouver. The hotel is a long way from any restaurants or eating places so be... More