Hotel staff honored price I found on expedia and hotel.com when called the front desk. On arrival, informed us that they has updgraded us to a queen suite but we declined as we were two girlfriends travelling together and wanted the two double beds and not a queen and a pull out. Room was clean. Bathroom light flickered frighteningly when... more

Well, we thought the loft would be a good idea....we would have the loft and our teenager would have the pullout - space for everyone - BIG MISTAKE. Lets start with the pullout - once opened - it was 4 inches from the wall! You had to crawl over it to get to the kitchen and the bathroom. Then there... more

Classic bait and switch operation by Sandman Hotels! We were quoted eighty-nine dollars a night over the phone by them. When we checked out, the price was one hundred-fifty-nine! Never will we stay in a Sandman hotel again. The place was mediocre at best. Their so called kitchenette is a sink, refrigerator, and microwave. We were expecting a stove with... more

We recently changed to the Sandman Hotels for all our business stays and they have been great. I stayed there twice in one week on a trip to Toronto in early march, the first stay took forever to get booked in as half the people from the airport shuttle got off there and there was only one clerk on. The... more

The hotel's clerks were awesome with a friendly smile every time! it was great to see a friendly face when coming in from the winter, The housekeepers were absolutely amazing at what they did as the rooms have always been perfectly clean and well maintained which is a very warm welcome every time we arrived back at our room However... more

We had quite an interesting experience at the Sandman. We checked in, and the staff was quite friendly. That's where the pleasant part ends and the laughably bad part begins. Although the hotel was far from full, they gave us the room directly next to/behind the elevator. This was not good for several reasons. First, we heard the elevator all... more

I have been staying here for years. For the price, the value is great. The staff is excellent and the Moxies rest/Bar is a good lace to unwind. I have stayed in much fancier surroundings, but for a place to lay your hat after a long day, the value is great. more

This Hotel is very plain, the beds were hard as card board. The door was a self closing door that did not work, so I accedently left it open to the hallway for hours. The vending machines in the hallway were SO loud. The front desk staff were very professional, the hotel was clean. Not all the rooms offer the... more

This was a good hotel for the price to travel around Vancouver area. Our room was good size and very clean. Also left a bag of potato chips, cookies and bottled water (free) in the room each morning. It is about 15 minutes south of Vancouver which suited us as we were going south when we left but it was... more